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Solved BSOD at startup and lid closed DPC Watchdog


victoryo

New Member
Posts
13
#1
Most of the time when my laptop startup i got a BSO with DPC Watchdog.
After a phew restarts I can login normally and nothing happens.

When i close the lid for a while and I come back my laptop also is restarted because of a BSOD.
Can someone check my logs?

Thank you!
 

My Computer

System One

  • OS
    windows 8 64 bit

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
Only 34 Windows Updates installed. Most systems have 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please let us know. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

iaStor.sys Mon Sep 13 21:23:32 2010 (4C8ECE94)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys





Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu May  8 02:34:56.784 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050814-6296-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 14:32:42.523[/B]
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
Probably caused by :[B]netbt.sys ( netbt+3079 )[/B]
BugCheck [B]133, {0, 501, 500, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x133_DPC_netbt+3079[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  K53SV.324
  BIOS Release Date             12/30/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  K53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed May  7 11:54:30.817 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050714-6546-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 4:07:14.556[/B]
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
Probably caused by :[B]netbt.sys ( netbt+3079 )[/B]
BugCheck [B]133, {0, 501, 500, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x133_DPC_netbt+3079[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  K53SV.324
  BIOS Release Date             12/30/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  K53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu May  8 02:34:56.784 2014 (UTC - 4:00)**************************
[COLOR=RED][B]ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
[COLOR=RED][B]iaStor.sys                  Mon Sep 13 21:23:32 2010 (4C8ECE94)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
SynTP.sys                   Fri Jun 15 09:34:48 2012 (4FDB39F8)
Smb_driver_Intel.sys        Fri Jun 15 09:35:29 2012 (4FDB3A21)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
RtsUVStor.sys               Thu Aug  8 04:26:23 2013 (5203562F)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
VBoxUSBMon.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
VBoxDrv.sys                 Fri Sep  6 08:26:49 2013 (5229CA09)
igdkmd64.sys                Thu Oct 31 14:28:01 2013 (5272A131)
SmartDefragDriver.sys       Mon Dec 23 05:05:52 2013 (52B80B00)
NETwsw00.sys                Sun Jan 26 09:52:40 2014 (52E52138)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
IntelHaxm.sys               Thu Mar 13 21:12:40 2014 (53225788)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
Hamdrv.sys                  Tue Apr 15 04:46:09 2014 (534CF1D1)
NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed May  7 11:54:30.817 2014 (UTC - 4:00)**************************
NETwsw00.sys                Wed May 29 09:10:47 2013 (51A5FE57)
[/font]
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
http://www.carrona.org/drivers/driver.php?id=NETwsw00.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
NvStreamKms.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=NETwsw00.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

victoryo

New Member
Posts
13
#3
Thank you for your response.

I already have all Windows Updates. It doesn't find new updates if I search.
Maybe because I installed Win 8.1 and updated from there. And not from windows 8.

I've also installed the latest Intel Rapid Storage manager and removed daemon tools and installed the file you provided.

For the ATK0101 driver for my Asus i can't find a newer one then the one I have now.

With the new Rapid Storage drivers install i get a BSOD when i run SpeedFan and it detects my hard drives.
 

My Computer

System One

  • OS
    windows 8 64 bit

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#4
Please zip up and upload the contents of C:\Windows\Minidump. You may have to copy them to your Desktop in order to zip them up.

Also....

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Please remove LogMeIn Hamachi temporarily. It was blamed in one of the memory dumps that were listed in the WER section of MSINFO32.

Please update your Bluetooth drivers from the Asus website as they were involved in the memory dumps.

If the BSOD's continue after this, please run Driver Verifier according to these instructions: Driver Verifier Settings
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

victoryo

New Member
Posts
13
#5
Hi.

I've attached the minidumps.
The bios is the latest available. I have a ASUS k53SV and they don't release anymore BIOS drivers.

For the bluethoot, my laptop doesn't have it. So I don't know why it's involved in the minidump.

Kind regards,
Victor
 

My Computer

System One

  • OS
    windows 8 64 bit

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#6
The sptd.sys driver for Daemon Tools is still installed and likely is causing BSOD's. Please follow the directions above to remove the sptd.sys dirve.

This memory dump blames the iaStorA.sys driver
But your iaStor.sys driver dates from 2010.
Please provide a link to the download that you got the Intel Rapid Storage driver from.

Don't worry about the other drivers for now - they're much less likely to be a problem than the 2 I mentioned in this post.

Please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri May  9 05:54:08.216 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050914-8437-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:01:06.958[/B]
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys ( iaStorA+8490c )[/B]
BugCheck [B]D1, {ffffd0010476a3eb, 2, 0, fffff801ebb8390c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: ffffd0010476a3eb, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff801ebb8390c, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_iaStorA+8490c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  K53SV.324
  BIOS Release Date             12/30/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  K53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri May  9 05:54:08.216 2014 (UTC - 4:00)**************************
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
[COLOR=RED][B]iaStor.sys                  Mon Sep 13 21:23:32 2010 (4C8ECE94)[/B][/COLOR]
SynTP.sys                   Fri Jun 15 09:34:48 2012 (4FDB39F8)
Smb_driver_Intel.sys        Fri Jun 15 09:35:29 2012 (4FDB3A21)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
RtsUVStor.sys               Thu Aug  8 04:26:23 2013 (5203562F)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
VBoxUSBMon.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
VBoxDrv.sys                 Fri Sep  6 08:26:49 2013 (5229CA09)
dump_iaStorA.sys            Mon Oct 28 17:15:26 2013 (526ED3EE)
iaStorA.sys                 Mon Oct 28 17:15:26 2013 (526ED3EE)
[COLOR=RED][B]sptd.sys                    Thu Oct 31 11:26:53 2013 (527276BD)[/B][/COLOR]
igdkmd64.sys                Thu Oct 31 14:28:01 2013 (5272A131)
SmartDefragDriver.sys       Mon Dec 23 05:05:52 2013 (52B80B00)
NETwsw00.sys                Sun Jan 26 09:52:40 2014 (52E52138)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
IntelHaxm.sys               Thu Mar 13 21:12:40 2014 (53225788)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
Hamdrv.sys                  Tue Apr 15 04:46:09 2014 (534CF1D1)
NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
[/font]
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=sptd.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
http://www.carrona.org/drivers/driver.php?id=NETwsw00.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
NvStreamKms.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

victoryo

New Member
Posts
13
#7
I did exactly again what you said.
So I also removed the intel storage rapid driver and downloaded and installed it again.
I downloaded it from the intel download center and chose the latest version.

After that i ran the driver verification and did all the steps.
After reboot and log in I directly got a BSOD from the driver verifier.
So i had to boot in safe mode to turn it off.

Here are the mini dumps from the BSOD generated :)
 

My Computer

System One

  • OS
    windows 8 64 bit

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#8
Driver Verifier points to NvStreamKms.sys - an nVidia driver that belongs to the nVidia Streaming Kernel service.
Check this post out for a possible fix: https://forums.geforce.com/default/topic/573811/nvidia-streamer-service-may-be-freezing-your-pc/
Or, you may want to uninstall the nVidia drivers and then install a fresh copy without the Streaming Kernel Service (I'm not familiar with nVidia drivers, so I don't even know if this is possible).


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat May 10 07:44:37.350 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051014-6859-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:00:37.146[/B]
*** WARNING: Unable to verify timestamp for NvStreamKms.sys
*** ERROR: Module load completed but symbols could not be loaded for NvStreamKms.sys
Probably caused by :[B]NvStreamKms.sys ( NvStreamKms+2146 )[/B]
BugCheck [B]C4, {2001b, fffff8006a651ff0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 000000000002001b, ID of the 'IrqlObPassive' rule that was violated.
Arg2: fffff8006a651ff0, A pointer to the string describing the violated rule condition.
Arg3: 0000000000000000, Reserved (unused).
Arg4: 0000000000000000, Reserved (unused).
BUGCHECK_STR:  0xc4_IrqlObPassive_XDV
PROCESS_NAME:  nvstreamsvc.ex
FAILURE_BUCKET_ID: [B]0xc4_IrqlObPassive_XDV_VRF_NvStreamKms+2146[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  K53SV.324
  BIOS Release Date             12/30/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  K53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May 10 07:43:07.218 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051014-11406-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:00:45.014[/B]
*** WARNING: Unable to verify timestamp for NvStreamKms.sys
*** ERROR: Module load completed but symbols could not be loaded for NvStreamKms.sys
Probably caused by :[B]NvStreamKms.sys ( NvStreamKms+2146 )[/B]
BugCheck [B]C4, {2001b, fffff800b4104ff0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 000000000002001b, ID of the 'IrqlObPassive' rule that was violated.
Arg2: fffff800b4104ff0, A pointer to the string describing the violated rule condition.
Arg3: 0000000000000000, Reserved (unused).
Arg4: 0000000000000000, Reserved (unused).
BUGCHECK_STR:  0xc4_IrqlObPassive_XDV
PROCESS_NAME:  nvstreamsvc.ex
FAILURE_BUCKET_ID: [B]0xc4_IrqlObPassive_XDV_VRF_NvStreamKms+2146[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  K53SV.324
  BIOS Release Date             12/30/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  K53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat May 10 07:44:37.350 2014 (UTC - 4:00)**************************
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
SynTP.sys                   Fri Jun 15 09:34:48 2012 (4FDB39F8)
Smb_driver_Intel.sys        Fri Jun 15 09:35:29 2012 (4FDB3A21)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
RtsUVStor.sys               Thu Aug  8 04:26:23 2013 (5203562F)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
VBoxUSBMon.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
VBoxDrv.sys                 Fri Sep  6 08:26:49 2013 (5229CA09)
iaStorA.sys                 Mon Oct 28 17:15:26 2013 (526ED3EE)
dump_iaStorA.sys            Mon Oct 28 17:15:26 2013 (526ED3EE)
igdkmd64.sys                Thu Oct 31 14:28:01 2013 (5272A131)
SmartDefragDriver.sys       Mon Dec 23 05:05:52 2013 (52B80B00)
NETwsw00.sys                Sun Jan 26 09:52:40 2014 (52E52138)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
IntelHaxm.sys               Thu Mar 13 21:12:40 2014 (53225788)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
[/font]
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
http://www.carrona.org/drivers/driver.php?id=NETwsw00.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
NvStreamKms.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

victoryo

New Member
Posts
13
#9
Omg, thank you so much.
I disabled the service and stopped it.
Now i enabled the driver verifier again and still running it without a BSOD
even when typing this.

I think it's solved! =D
How long do i need to keep the driver verifier enabled?

Kind regards!
 

My Computer

System One

  • OS
    windows 8 64 bit

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#10
Please turn Driver Verifier off.
There's no need to run it again.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

victoryo

New Member
Posts
13
#11
I cheered too soon :(.

Let my laptop on for a phew minutes and came back and had a BSOD again from the driver verifier.
Her is the new minidump.

Can you see what is causing it now? Cus the NVIDIA streaming service is disabled.

Kind regards!
 

My Computer

System One

  • OS
    windows 8 64 bit

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#12
Please turn Driver Verifier OFF. The purpose of Driver Verifier is to cause BSOD's - so it may even trip up a normally behaving driver.

If you get further BSOD's (without Driver Verifier running), we'll analyze them to see what's happening.
Then it depends on what errors we see that'll make us choose/not choose Driver Verifier again.

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat May 10 08:48:06.895 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051014-22625-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:10:24.691[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+76 )[/B]
BugCheck [B]C4, {9200f, fffff801d051dc50, ffffe0018c7eb060, ffffe0018c7eb0f8}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 000000000009200f, ID of the 'NdisTimedDataHang' rule that was violated.
Arg2: fffff801d051dc50, A pointer to the string describing the violated rule condition.
Arg3: ffffe0018c7eb060, Address of internal rule state (second argument to !ruleinfo).
Arg4: ffffe0018c7eb0f8, Address of supplemental states (third argument to !ruleinfo).
BUGCHECK_STR:  0xc4_NdisTimedDataHang_XDV
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc4_NdisTimedDataHang_XDV_VRF_nt!IopProcessWorkItem[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  K53SV.324
  BIOS Release Date             12/30/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  K53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat May 10 08:48:06.895 2014 (UTC - 4:00)**************************
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
SynTP.sys                   Fri Jun 15 09:34:48 2012 (4FDB39F8)
Smb_driver_Intel.sys        Fri Jun 15 09:35:29 2012 (4FDB3A21)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
RtsUVStor.sys               Thu Aug  8 04:26:23 2013 (5203562F)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
VBoxUSBMon.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
VBoxDrv.sys                 Fri Sep  6 08:26:49 2013 (5229CA09)
iaStorA.sys                 Mon Oct 28 17:15:26 2013 (526ED3EE)
dump_iaStorA.sys            Mon Oct 28 17:15:26 2013 (526ED3EE)
igdkmd64.sys                Thu Oct 31 14:28:01 2013 (5272A131)
SmartDefragDriver.sys       Mon Dec 23 05:05:52 2013 (52B80B00)
NETwsw00.sys                Sun Jan 26 09:52:40 2014 (52E52138)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
IntelHaxm.sys               Thu Mar 13 21:12:40 2014 (53225788)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
[/font]
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
http://www.carrona.org/drivers/driver.php?id=NETwsw00.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

victoryo

New Member
Posts
13
#13
Thank you!

Turned off driver verifier and hadn't had any BSOD anymore while using my laptop.

He is working fine again and I can do anything again without worrying about a BSOD.

I am very happy! I wil mark the thread as resolved!
 

My Computer

System One

  • OS
    windows 8 64 bit