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BSOD at random and when computer is moved or bumped into


abinitio

New Member
Posts
1
#1
Dear EightForums,
I have received several bsod during the last couple of months, they're all attached in the zip file.
It started as I remember a while ago when I just pushed my computer a bit on a flat surface and it crashed. Since then it has been sensitive to sudden movements or if you bump into it -> bsod. Sometimes pressing the left ctrl+shift buttoms together with a letter makes it crash too and i have noticed that moving the screen can make it crash as well. Also it crashes at random seemingly.
Thanks in advance, please let me know if further information is needed.
 

My Computer

System One

  • OS
    Windows 8.1

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#2
Hi abinitio,

Welcome to the 8forums.

Please check Acer support page and (re)install all drivers present, that should eliminate most outdated drivers and update/remove some (corrupted) drivers that caused crashes.
Product support

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below


If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window




Diagnostics Test
Malware scan

Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
Note   Note
*(Uncheck trial version in the installation process)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset