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Solved BSOD and system hangs: Memory probs?


Posts
4
#1
Hi all,

About 6 months ago, I started noticing that my PC was no longer stable. Computer would crash or hang randomly, prompting manual restarts. When this all started occurring, I had not added new hardware or overclocked the system. I ran some stability tests / diagnostics to see if I could narrow down the issue.

Prime95 would detect errors within 10 minutes. Sometimes, system would hand or BSOD during this test.
MemTest86 would detect errors, either immediately or after 4+ hours of running. Sometimes, system would hang or BSOD during this test.
Windows Memory Diagnostics would either pass with no issues or hang for over 12 hours in one spot.
I removed all but 1 stick of RAM and ran these tests again for each stick to find that all sticks would produce similar issues.

In case all my RAM was defective, I used RAM from an old Dell I had lying around but same issues would occur.
I updated some of the drivers I could think of (Graphics, SSD, network)
I swapped out my power supply, removed unnecessary hardware (second graphics card, all but 2GB RAM, speakers, etc.)

System still manages to hang or crash during intensive applications (games) or just while sitting at the desktop.

Any help on this issue would be appreciated.
Thanks
 

My Computer

System One

  • OS
    Windows 8 Pro 64-Bit
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X6 1090T
    Motherboard
    ASUS M4A89GTD-PRO/USB3
    Memory
    8GB ADATA AX3U1600GB2G9-2G R
    Graphics Card(s)
    2x Sapphire ATI Radeon HD 5830
    Hard Drives
    1TB SEAGATE 7K ST31000528AS
    40GB Intel SSD X25-V
    PSU
    Corsair GS800
    Cooling
    Corsair H50
#2
You make-a command rate = 2t in motherboard setting.

Also make-a-update from trouble ASUS site: ASACPI.sys

and

also make-a update: Rt630x64.sys

Realtek
 

My Computer

System One

  • OS
    Viewing through Windows 7, me like-a-discuss 8 though
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Make-A-Meself
    CPU
    Electrons flow to, through and out of it
    Motherboard
    It has a wire, very small, many many
    Memory
    It remember
    Graphics Card(s)
    It make video
    Browser
    Firefox show me good view
    Antivirus
    Kaspersky make-a-the-bad-go-away

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#3
Prime95 tests:
- RAM
- CPU Cache
- Memory controller (on the mobo or on the CPU - depending on the make/model of the CPU) Yours is probably on the CPU

Since you did the proper tests to isolate which stick it was (and found they all had the same problem) - it must be either the CPU cache or the memory controller.

Try the CPU stress tests at this link: Hardware Diagnostics
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Posts
4
#4
Thanks for the help!

I performed the updates and changed the command rate as requested.

I am at work but left this morning with some stress test running. Will post an update when I get back.

Thanks
 

My Computer

System One

  • OS
    Windows 8 Pro 64-Bit
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X6 1090T
    Motherboard
    ASUS M4A89GTD-PRO/USB3
    Memory
    8GB ADATA AX3U1600GB2G9-2G R
    Graphics Card(s)
    2x Sapphire ATI Radeon HD 5830
    Hard Drives
    1TB SEAGATE 7K ST31000528AS
    40GB Intel SSD X25-V
    PSU
    Corsair GS800
    Cooling
    Corsair H50
Posts
4
#5
I tried running CPU Stability Test 6.0, the Fossil CPU Load test as well as AMD's Overdrive Utility stability test with all resulting in either a system hang or another ntoskrnl.exe BSOD.
 

My Computer

System One

  • OS
    Windows 8 Pro 64-Bit
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X6 1090T
    Motherboard
    ASUS M4A89GTD-PRO/USB3
    Memory
    8GB ADATA AX3U1600GB2G9-2G R
    Graphics Card(s)
    2x Sapphire ATI Radeon HD 5830
    Hard Drives
    1TB SEAGATE 7K ST31000528AS
    40GB Intel SSD X25-V
    PSU
    Corsair GS800
    Cooling
    Corsair H50
#6
Please upload new crash dumps for these and we will have a fresh look to see what issues might remain.

If you're testing overclocked speeds for any hardware with those listed softwares, that in itself might be the root cause.

I recommend using the system for everyday needs, doing all you want to do otherwise, and if there are no problems, you have an excellent machine.
 

My Computer

System One

  • OS
    Viewing through Windows 7, me like-a-discuss 8 though
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Make-A-Meself
    CPU
    Electrons flow to, through and out of it
    Motherboard
    It has a wire, very small, many many
    Memory
    It remember
    Graphics Card(s)
    It make video
    Browser
    Firefox show me good view
    Antivirus
    Kaspersky make-a-the-bad-go-away
Posts
4
#7
Just got the time to really sit down and stress test the system again... Everything seems to be ok as of now

Thanks for all the help!
 

My Computer

System One

  • OS
    Windows 8 Pro 64-Bit
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X6 1090T
    Motherboard
    ASUS M4A89GTD-PRO/USB3
    Memory
    8GB ADATA AX3U1600GB2G9-2G R
    Graphics Card(s)
    2x Sapphire ATI Radeon HD 5830
    Hard Drives
    1TB SEAGATE 7K ST31000528AS
    40GB Intel SSD X25-V
    PSU
    Corsair GS800
    Cooling
    Corsair H50