Please go ahead and post a new thread with as may details about your issue as possible, Myself and others will be happy to help in the forum with it. This way anyone with the same issue may also be helped by the posts in the thread.
One of the main purposes of a forum is to share information so it's not beneficial to the forum when someone requests private help. Someone may come along with the same problem you are experiencing and, based on reading your thread, find the information they need to fix the issue.
500GB ssd boot drive with 2 & 10TB Data on Desktop, 512GB ssd for laptop, 128GB SSD tablet, 500GB ssd laptop
Corsair CX 750M
Coolermaster CM 212+
IBM Model M - used continuously since 1986
MSE on desktop, Defender on laptop
Retired after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant.