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Solved Brightness won't adjust after Windows 8.1 Update


belber095

New Member
Posts
5
#1
Hey guys, so I've been having some problems since I updated to Windows 8.1. My screen is stuck on dim. It's not dim enough to be unusable, but it's dim enough that I wish I could turn the brightness up. If I use the hardkeys on my keyboard to turn it up or down, the bar will go up and down, but the brightness won't change. Same goes for using the settings charm brightness bar and adjusting via control panel. I've tried updating my display and video drivers, and messing around with the battery "power plan" settings, but after all that it still won't change. Any suggestions?

Lenovo P400 Touch
Intel 4000 HD graphics
 

My Computer

System One

  • OS
    Windows 8.1

popeye

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United States

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3,090
#2

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

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#4
You go to Device Manager and select to update the display adapter driver then navigate to the standard drivers. It gets bit complicated if you've never done it.

Did you see my updated post above with the link to a similar post? You could also just uninstall the adapter then reboot and see if it works.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

belber095

New Member
Posts
5
#5
You go to Device Manager and select to update the display adapter driver then navigate to the standard drivers. It gets bit complicated if you've never done it.

Did you see my updated post above with the link to a similar post? You could also just uninstall the adapter then reboot and see if it works.
where's the standard driver located? and i looked at the link, i did what it said to in it and it didn't fix it.
 

My Computer

System One

  • OS
    Windows 8.1

popeye

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3,090
#6
Follow this in order and you should see three choices. Try the different ones to see if any change.

Control Panel > Device Manager > Display Adapters > Intel HD Graphics 4000 > Driver > Update Driver > Browse my computer > Let me pick...........you should see this:

Capture.JPG
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

belber095

New Member
Posts
5
#7
Follow this in order and you should see three choices. Try the different ones to see if any change.

Control Panel > Device Manager > Display Adapters > Intel HD Graphics 4000 > Driver > Update Driver > Browse my computer > Let me pick...........you should see this:

View attachment 29713
thank you so much. that fixed it. any drawbacks from using the basic driver?
 

My Computer

System One

  • OS
    Windows 8.1

popeye

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United States

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3,090
#8
Glad to hear it!

Probably won't be optimum graphics especially playing games but hopefully you will eventually see an update available in Windows Update that actually works.

You can also search around the internet to see if somebody has found a good driver.

Did you try going back to the first one to see if it was just a glitch that fixed itself by switching between them?

Has Lenovo posted a new driver?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

belber095

New Member
Posts
5
#9
Glad to hear it!

Probably won't be optimum graphics especially playing games but hopefully you will eventually see an update available in Windows Update that actually works.

You can also search around the internet to see if somebody has found a good driver.

Did you try going back to the first one to see if it was just a glitch that fixed itself by switching between them?

Has Lenovo posted a new driver?
I switched back to the Intel driver and it's still locked, but it's locked at the brightest setting, so it's not a big deal. And no, Lenovo didn't post an updated driver yet. Thanks again!
 

My Computer

System One

  • OS
    Windows 8.1
Posts
1
#10
Hello. I had this problem for the past 2 hours. I Googled extensively, did some trial and error, and I found a solution

I'm using Acer Aspire P3-171, Windows 8.1 64-bit. The problem was in the Intel VGA 10.x driver. I tried different versions of 10.x drivers, but to no avail. In the end, I tried 9.x (to be precise, I'm using 9.17.10.2932), and it worked! I found the driver in Acer's official driver website, for Windows 8 x64.

Try finding 9.x version of your Intel VGA driver. Once you have found it, uninstall your current problematic driver, restart, and then perform new install of the driver. Good luck!
 

My Computer

System One

  • OS
    Windows 8.1

sygnus21

Member
VIP Member
Power User
USA

Posts
670
#11
I've upgraded to Windows 8.1 and my brightness adjusts just fine on my Asus Zenbook UX31A with the integrated Intel 4000 graphics chip. Anyway there was an updated graphics driver that came out through Windows Update around the same time 8.1 went live...

Windows Update on 16 Oct 2013
Capture 3.PNG


Driver date and version number
Capture.PNG

Also, your issue appears to be have been happening with this machine prior to 8.1's release - P400 Touch screen brightness won't adjust - Lenovo Community.

At any rate try windows update to see if you can get the latest Intel driver.

Good luck
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom built by me
    CPU
    Haswell i7-4770K
    Motherboard
    Gigabyte G1 Sniper 5 (BIOS F9)
    Memory
    Corsair Dominator Platinum 32 gig (1866MHz)
    Graphics Card(s)
    Sapphire R9-280 Vapor X
    Sound Card
    Soundblaster ZXR
    Monitor(s) Displays
    NEC PA242W - 24 inch
    Screen Resolution
    1920 x 1200
    Hard Drives
    Samsung 512gig 850 Pro SSD (OS), Samsung 256gig 840 Pro SSD (photo editing), Western Digital Caviar Black 2TB HD
    PSU
    EVGA Supernova 1000 G2
    Case
    Cooler Master HAF X
    Cooling
    Corsair H100i Closed Loop Cooler
    Keyboard
    Logitech Wireless Wave
    Mouse
    Logitech Performance MX
    Internet Speed
    High Speed
    Browser
    IE11
    Antivirus
    Norton Security
    Other Info
    RAM Speed: 1866MHZ @ 9-10-10-27-2T, 1.5v

gs13

New Member
Posts
1
#12
I had a similar problem like belber095. After upgrading to windows 8.1 from 8 screen brightness maximum not reducing at all. I was struggling to solve this issue including downloading and installing VGA driver from Lenovo. Nothing worked. Lucky I came across this forum and saw the suggestion given by popeye. Very informative and step by step tutorial. I did exactly that and now problem solved, I can regulate the screen brightness. I installed AMD Radeon HD7310M now. Earlier it was AMD Radeon HD 7310 GRAPHICS
Thank you popeye
 

My Computer

System One

  • OS
    windows 8.1 54 bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo N585
    CPU
    AMD E1-1500
    Memory
    4 GB RAM
    Graphics Card(s)
    AMD Radeon HD 7310 M
    Browser
    Firefox/internet explorer
    Antivirus
    Mcafee total protection

Merlins

New Member
Posts
1
#13
I am having the same problem (and many others to boot - can't log into my skydrive through the app!). I have laughed in the face of mac owners for years but now I am not so sure.

I am finding windows 8 (and 8.1) about as pleasant to use as an ejector seat on a helicopter
 

My Computer

System One

  • OS
    8.1

lycowan818

New Member
Posts
1
#14
I did exactly what popeye said to do in post, but took into consideration post, but since I have a Lenovo instead of an Acer and ran Intel HD Graphics 4000 instead of Intel VGA, and when the screen came up to choose the driver instead of choosing Microsoft Basic Display Adapter I chose HD Graphics 4000 9.17.10.2817 AND IT WORKED. It's not fixed to a certain brightness and I can adjust it anywhere! Thank you for the help!
 

My Computer

System One

  • OS
    Windows 8.1
#15
Updating my HD 3000 Adapter fixed it, I can now change my brightness, and it also fixed some other things like the Screen Resolution, the Start Animation opening with slight slowness/lag, and other minor errors. However, the only notable problem is how the new little Start Menu icon in the corner doesn't light up when I hover over it now. For some reason that seems to bother me :/. Look at the image I put here, for those that don't know what I'm talking about. ---> Snapshot.PNG
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    IBM
    CPU
    4096
    Motherboard
    B570 V570 P/n 11s1101352 48.4pa01.021
    Memory
    4096
    Graphics Card(s)
    Intel HD 3000
    Sound Card
    Speakers (High Definition Audio Device)
    Monitor(s) Displays
    Intel(R) HD Graphics
    Screen Resolution
    1366 x 768
    Hard Drives
    HITACHI HTS547550A9E384
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    200 MBps
    Browser
    Google Chrome x32
    Antivirus
    Norton 360 2014

JMar

New Member
Posts
2
#16
Huge props to popeye. I followed the exact steps and my brightness adjustment is a go.

I'm thinking the issue, in mine and others who have AMD Catalyst along with Intel HD Graphics, is a faulty driver on AMD's side. Hopefully this is fixed soon!
 

My Computer

System One

  • OS
    Windows 8.1

junismom

New Member
Posts
1
#17
Brightness issue corrected!

Thanks Popeye! After multiple phone calls to Lenovo support, we resorted to this forum and your solution worked beautifully!:cool:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model Number
    Toshiba

AranWS

New Member
Posts
1
#18
Just registered to thank Popeye for his/her posts on page one there! Had this exact same problem, found this thread via Google, and now I can read my screen without squinting again :)
 

My Computer

System One

  • OS
    Windows 8
Posts
1
#19
Follow this in order and you should see three choices. Try the different ones to see if any change.

Control Panel > Device Manager > Display Adapters > Intel HD Graphics 4000 > Driver > Update Driver > Browse my computer > Let me pick...........you should see this:

View attachment 29713
thank you so much. that fixed it. any drawbacks from using the basic driver?

Hei I had the same problem also with a lenovo p500 touch ideapad, and also putting another driver solve it, but I put the basic and automatically it installed the 4000 graphics without the dim problem. thank you very much for this :)
 

My Computer

System One

  • OS
    Windows 8.1

MOSESKING

New Member
Posts
1
#20
Hi try this, goto "DEVICE MANAGER" on "MONITOR" make sure it is "Generic PnP Monitor" if not, Uninstall(cheek delete..) it. and click Scan for hardware change.
 

My Computer

System One

  • OS
    WINDOW 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    VAIO
    CPU
    i7 8 CORE 3.40 GHZ
    Motherboard
    SONY
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon HD 7570M/HD 7670M + Intel HD 4000
    Browser
    firefox
    Antivirus
    window defender