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Boot Crash Loop

wert

New Member
Hi

I'm pretty sure it's hardware related and suspect the motherboard. But maybe someone else run into the same problem already and found the culprit for this problem.
Here what it does:
HP Pavilion laptop keeps crashing during boot, no matter if booting from hard drive, DVD drive or USB drive. I can access the UEFI without any problem, but as soon the laptop boots from any source, it keeps crashing and booting until I shut it down with the power button.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS R505C
    CPU
    Intel Core i5 3427U
    Motherboard
    ASUSTec K56CA
    Memory
    8GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender

hydranix

New Member
Member
Are you doing a UEFI boot or a legacy boot?

What are you boot settings in the UEFI?

Have you tried to do a memory check?
Does the laptop have a built-in diagnostic option? (I've seen HPs with pre-boot diagnostic firmware)

Have you tried reseating your RAM modules, or trying each one individually (if you have more than one)?
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense

wert

New Member
@hydranix
Thanks for reply. It's not a boot option issue, I've tried legacy boot with DVD and USB. Both time it booted a couple seconds and then crashed. I've tried build in diagnostic tests and System Restore (F2 and F11). Everything started normal and crashed after a couple seconds and rebooted the laptop automaticly. And yes, I tried different RAMs in both slots. Interestingly the second slot acted different. Instead of booting everything was blank and hang there. So I suspect defective RAM slots. But maybe somebody else came across something different.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS R505C
    CPU
    Intel Core i5 3427U
    Motherboard
    ASUSTec K56CA
    Memory
    8GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender

hydranix

New Member
Member
Oh wait, why didn't it occur to me sooner!

Is the thing overheating? Maybe the heatsink has detached from the CPU and its heating up once you begin to boot.

Does the BIOS offer a temperature reading?
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense

wert

New Member
I don't think it's overheating, because I can spend enough time in the BIOS without crashing.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS R505C
    CPU
    Intel Core i5 3427U
    Motherboard
    ASUSTec K56CA
    Memory
    8GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender

hydranix

New Member
Member
Perhaps its bad RAM then.

I'd try to perform a memtest. Try downloading memtest from here.
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense

wert

New Member
Can't run memtest, because it crashes when I boot from CD or USB.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS R505C
    CPU
    Intel Core i5 3427U
    Motherboard
    ASUSTec K56CA
    Memory
    8GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender

hydranix

New Member
Member
Can't run memtest, because it crashes when I boot from CD or USB.

Did you actually try it? Memtest programs are very small so they're very unlikely to reside in bad areas of ram.
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense
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