blue screen with smiley face

[trishter]

I have been getting the blue screen memory dump files error and then the laptop reboots unexpectedly and I lose what I am working on. It is frustrating. This laptop is only 4 yrs old.

What should I do to fix this?

 

[zbook]

See posting instructions > Blue Screen of Death (BSOD) Posting Instructions

 

[zbook]

Update the specs in the "My Computer" section:

In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)