What's new

Solved Blank screen after running scannow

Algoessailing

New Member
I followed the tutorial on this site for scannow. When completed (no errors), I typed exit at the command prompt. I have only a blank screen with functioning mouse pointer. When restarting I get the hp logo, then the windows "please wait" icon for about one second then it goes black. I originally cloned windows from my sea gate 1Tb hhd to the toshiba ssd. I can boot from the hhd with no issues. Just won't boot from ssd. I would run the recovery disc but it claims I need 140 Gb to do so and I only have 128Gb. Any help is much appreciated
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hp envy 700-230qe
    CPU
    i7
    Memory
    8gb
    Graphics Card(s)
    Intel
    Monitor(s) Displays
    Sony
    Hard Drives
    Toshiba 128 Gb ssd
    1Tb hhd

Algoessailing

New Member
As an added note, I am able to open task manager from the blank screen. But I do not know what to do from here
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hp envy 700-230qe
    CPU
    i7
    Memory
    8gb
    Graphics Card(s)
    Intel
    Monitor(s) Displays
    Sony
    Hard Drives
    Toshiba 128 Gb ssd
    1Tb hhd

Algoessailing

New Member
From the black screen:

control alt delete to bring up task manager

choose "file"

"run new task"

type explorer.exe <enter>

This opens windows in safe mode. Go into advance settings, troubleshoot and restart. worked for me
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hp envy 700-230qe
    CPU
    i7
    Memory
    8gb
    Graphics Card(s)
    Intel
    Monitor(s) Displays
    Sony
    Hard Drives
    Toshiba 128 Gb ssd
    1Tb hhd

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

Top