• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Black screen when waking from sleep [More details inside]


New Member
The laptop is an ASUS Vivobook, running Windows 8. Once I woke up it from sleep, and the screen was blank. The backlight was on, but the screen was black. So I held the power button, and then started it up again.
When it got past the BIOS screen, it then said "Configuring Windows Updates". It then got stuck at ~50%, rebooted, and then gave a black screen again.
After a force shut-down, it resumed the "Configuring Windows Updates", this time from 60%, and booted normally.
Is this normal, or should I ask for a replacement?

  • i5
  • 4 GB RAM
  • 750 GB HDD + 24 GB SSD HYBRID

My Computer

System One

  • OS
    Windows 8