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Solved Black screen on windows 8.1 startup

jc denton

New Member
Good morning,
always it happens that on the startup of windows 8.1 (and also when it was installed windows 8 before the windows 8.1 upgrade) after the republic of gamers logo and before the appearance of the lock screen, the monitor remains completely black for 5 minutes about (after that appears the lock screen and windows works again well). Usually Windows starts itself in 10 seconds about. During the black screen commands don't works. Can be the use of cc cleaner, that cleaning temporary files, creates this problem? I tried to reinstall the last version of the Nvidia display drivers but nothing changed. I took away all those unuseful programs from the windows startup. What can I do? Thanks and I'm sorry for my bad English.

I have a Asus ROG G750JX-CV200H Notebook bought 2/3 weeks ago:
Windows 8.1 home
Core i7 4700HQ
RAM 16GB DDR3
Nvidia GeForce GTX 770M
HDD 750GB 7200rpm
 

My Computer

System One

  • OS
    Windows 8.1 home

archer

New Member
VIP Member
Power User
Hi, Welcome to Eight forums.

Issue could be mixed set of graphic card drivers. Your PC might be downloading the vendor's drivers and hardware drivers together. Also, windows makes a backup copy of the drivers and puts them into its driver store for you and keeps putting it back on your system if the driver is deleted. You need to go into control panel, disable the autoinstall of device drivers, uninstall the video driver,
reboot, and install with the vendors setup program and reboot. Then enter control panel and re-enable the autoinstall of the drivers again.
 

My Computer

System One

  • OS
    Windows 7 x64/ Windows 8.1 x64
    Name
    Archer
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Made
    CPU
    Intel i5 2500K @ 3.3GHz
    Motherboard
    Asus Z68 V Pro
    Memory
    16GB DDR 3
    Graphics Card(s)
    HIS 6870 ICEq edition
    Monitor(s) Displays
    Samsung 22" Display
    Screen Resolution
    1920X1080
    Hard Drives
    WD 1 TB
    Seagate 2 TB
    WD 320 GB
    PSU
    coolermaster 750 W
    Occupation
    Customer Services Director
    Case
    Coolermaster HAF 912
    Keyboard
    TVS Gold
    Mouse
    Samsumg
    Internet Speed
    4 Mbps
    Browser
    Google Chrome
    Antivirus
    AVG 2013 IS
    Country Flag
    India

jc denton

New Member
Good morning,
I solved the problem reinstalling manually the graphic drivers through a clean installation. I installed the last version of ccleaner. I disactivated some unuseful startup services through msconfig.

Thank to all for the support :)
 

My Computer

System One

  • OS
    Windows 8.1 home

archer

New Member
VIP Member
Power User
Nice to know that the issue got resolved. Congrats
 

My Computer

System One

  • OS
    Windows 7 x64/ Windows 8.1 x64
    Name
    Archer
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Made
    CPU
    Intel i5 2500K @ 3.3GHz
    Motherboard
    Asus Z68 V Pro
    Memory
    16GB DDR 3
    Graphics Card(s)
    HIS 6870 ICEq edition
    Monitor(s) Displays
    Samsung 22" Display
    Screen Resolution
    1920X1080
    Hard Drives
    WD 1 TB
    Seagate 2 TB
    WD 320 GB
    PSU
    coolermaster 750 W
    Occupation
    Customer Services Director
    Case
    Coolermaster HAF 912
    Keyboard
    TVS Gold
    Mouse
    Samsumg
    Internet Speed
    4 Mbps
    Browser
    Google Chrome
    Antivirus
    AVG 2013 IS
    Country Flag
    India

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