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Black screen on notebook after Intel HD 3000 update

Hedge

New Member
I've installed Windows 8.1 on a Medion Akoya P6634 sporting a Intel HD3000 and a GeForce GT630M.

I had to disable Windows Update because the notebook's screen becomes black after it performed some updates.
Hooking it up to another screen via HDMI works but I can't activate the notebook's screen anymore.

So I tried installing the latest Intel 3000 HD driver manually (like described here https://communities.intel.com/message/248260). It says that the latest display driver is already installed.
When I install the Intel 3000 HD driver via the executable the screen becomes black after hearing the "device disconnected" sound.

When it happened the last time all I could do was switching to safe-mode and disabling the Intel HD 3000 altogether.

Installing the latest GeForce-driver has no effect whatsoever. All the time the notebook's display is running at a 1024x768 resolution (native resolution is 1366x768).

Do you have any ideas what else I can do besides going back to Windows 7?
 

My Computer

System One

  • OS
    Windows 8.1 x64

popeye

New Member
VIP Member
Guru
Welcome to the forum!

Bit unusual computer you have there. Could look at BIOS settings and see if there are graphics settings that you can change. Look for something like dynamic or discrete.

Also try the drivers on the manufacturers site: Treiber - MEDION Deutschland
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

Hedge

New Member
Yeah, this notebook is a shithole. Luckily not mine but I still want to help out my friend.
I just installed the GPU vendor drivers for both the GeForce and Intel HD 3000 from their website but it didn't help.

In BIOS there's no such setting.
There's a BIOS update available but it says my computer is not suitable for it (d'oh).
 

My Computer

System One

  • OS
    Windows 8.1 x64

popeye

New Member
VIP Member
Guru
I don't speak German. Do they have phone support?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

HBHB

New Member
Member
i have an intel 3000 with an nvidia gt 540 on an asus, all is ok. Try this one and latest from nvidia
2014-11-29_163323.png
 

My Computer

System One

  • OS
    Win8.1 64 bits Ent- Pro
    System Manufacturer/Model
    Asus
    Graphics Card(s)
    Intel 3000-Radeo hd 6370- Nvidia Ge540

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