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black screen at bootup and no windows store


stetrekve

New Member
Posts
2
#1
When I boot up or change users, the screen goes goes black for about 5 minutes and then everything shows up and works fine. When I try to go to the Windows store, using the store tile, the screen changes to a dark blue color and nothing appears although my sign on was with the windows official msn email account. What do these black periods and blue periods mean? I sense the computer is searching for something?

I am using the Classic Shell also. I have the latest 8.1. I upgraded from the free evaluation 8.0 to 8.1 by purchasing the 8.1 download from Amazon. Twice the upgrade failed on my Verizon Home Fusion network so I took the computer to a friend across town who had a very fast Comcast connection and it worked the first time there.


Stetrekve
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    Browser
    explorer
    Antivirus
    defender

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