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Solved BIOS doesn't communicate with HDD

vedvik94

New Member
When I am starting the computer, it loads BIOS. But after the BIOS load the BSOD pops up, error code 0xc00000e9.
This is what the screen says:

Windows Recovery Environment

Your PC needs to be repaired


The operating system couldn't load because the kernel is missing or contains errors.

File: \WINDOWS\system32\ntoskrnl.exe
Error code: 0xc00000e9


 

My Computer

System One

  • OS
    Windows 8, Windows 7

area 66

Banned
It's not the communication between the BIOS and the HD the problem, you have missing or corrupted files, or a corrupted Registry, it can cause by a PC that was power off not properly, a virus or even a hard drive who start to die. I will first check for virus with a virus scan on a boot CD. Microsoft as a Defender Offline you can try after the virus scan to eliminate other possibilities.

What is Windows Defender Offline?

After you can start to repair the Windows with the Install disk.
 

My Computer

System One

  • OS
    Windows 8 enterprise x64
    System Manufacturer/Model
    Pc-Quebec / Area 66
    CPU
    i7-3960X Extreme Edition
    Motherboard
    Rampage IV Extreme
    Memory
    Gskill 4x4 GB
    Graphics Card(s)
    4 x HD 7970
    Sound Card
    onboard
    Screen Resolution
    2560*1600
    Hard Drives
    C:\Intel series 520 SSD , 250 GB
    D:\ WD 750 black with Intel 40gb SSD cache Intel RST
    E:\ WD 2TB Black
    PSU
    Corsair AX 1200
    Case
    TT Mozart TX
    Cooling
    Water Cooled
    Keyboard
    Logitech G-15
    Other Info
    Windows 8 VM is install on his own SSD.

GMan

Banned
Sound like you installed Windows 8 to a Logical partition instead of Primary and that is partially the cause. Either that, or your bcd is incorrect, to start the OS. It might be looking for Windows 8 on a different partition or hard drive.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

usasma

Mr. Cranky Pants
VIP Member
Guru
I'm a Win7 kinda guy and don't have much experience with Win8.
But, a lot of the diagnostics still remain the same, so I'm going to offer this:

NTSTATUS code 0xc00000e9 is STATUS_UNEXPECTED_IO_ERROR
Here's it's definition from the ntstatus.h file (I posted a copy here: ntstatus.h ):
If an I/O error is returned which is not defined in the standard FsRtl filter, it is converted to the following error which is guaranteed to be in the filter. In this case information is lost, however, the filter correctly handles the exception.

Since it cites the Kernel (ntoskrnl.exe), that's the file that had IO problems.
Why? Well, that's what Startup Repair and hardware diagnostics are for.

Try running Startup Repair at least 3 times. Keep an eye on the error messages (if any).
Then run this free hard drive diagnostic procedure: Hard Drive Diagnostic Procedure

You can also try (from Startup Repair...Command Prompt) the following commands (pressing Enter after each one):

bootrec /fixboot
bootrec /fixmbr
bootrec /rebuildbcd
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

vedvik94

New Member
I installed windws 8 on the main partition where w7 used to be, so it is installed on the primary partition.
started up ubuntu form flashdrive and tried to read the partition where w8 was located, but it wouldn't read i, even if it had ntfs drivers installed.
then I tried to use a docking station for sata drives and i got in to the partiton for like a minute, then the whole harddrive just broke down.

so it was most likely the harddrive itself that failed, a bad harddrive. bought a new one and now everything is running smooth again,

But thanks for the replies people :)
 

My Computer

System One

  • OS
    Windows 8, Windows 7

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