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Bad_Pool_Cooler crash while Several browsers open

Hi, this morning I had Internet Explorer, Firefox and Windows Media running, and the blue screen came up, stating the error "Bad_pool_cleaner".

Please see attached zip file

Would appreciate receiving feedback on what might be wrong with my computer.

Thanks so much. Regards from Julieanne
Last edited:

My Computer

System One

  • OS
    Windows 8.1


BSOD Kernel Dump Analyst
VIP Member
Pro User
Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Recommended to update/reinstall or remove following drivers/related software
[COLOR=red][B]MBfilt64.sys Fri Jul 31 05:40:32 2009 (4A7267B0)[/B][/COLOR] 
[COLOR=red][B]AsrAppCharger.sys Tue May 10 10:28:46 2011 (4DC8F73E)[/B][/COLOR] 
[COLOR=red][B]ISCTD64.sys Tue Aug 23 19:32:39 2011 (4E53E437)[/B][/COLOR] 
[COLOR=red][B]WPRO_41_2001.sys Mon Nov 7 22:04:48 2011 (4EB847F0)[/B][/COLOR] 
[COLOR=red][B]HECIx64.sys Thu Nov 10 01:52:25 2011 (4EBB2049)[/B][/COLOR] 
[COLOR=red][B]ikbevent.sys Wed Jan 4 01:35:09 2012 (4F039EBD)[/B][/COLOR] 
[COLOR=red][B]RTKVHD64.sys Tue Jan 31 11:55:06 2012 (4F27C88A)[/B][/COLOR] 
[COLOR=red][B]iaStor.sys Wed May 30 22:40:40 2012 (4FC685C8)[/B][/COLOR] 
[COLOR=red][B]dc3d.sys Fri Apr 12 14:15:46 2013 (5167FAF2)[/B][/COLOR] 
[COLOR=red][B]Rt630x64.sys Fri May 10 11:59:08 2013 (518CC4EC)[/B][/COLOR] 
[COLOR=red][B]nvhda64v.sys Sun Jun 16 14:38:07 2013 (51BDB1AF)[/B][/COLOR] 
[COLOR=red][B]intelppm.sys Thu Aug 22 10:46:35 2013 (5215CFEB)[/B][/COLOR] 
[COLOR=red][B]tap0901.sys Thu Aug 22 14:40:01 2013 (521606A1)

After updating/removing the drivers/software above, run driver verifier to find any offending driver

Diagnostic Test

warning   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    System Manufacturer/Model Number
    Custom build
    i5-6500 @3.20GHz
    Gigabyte B150-HD3P-CF
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    Corsair RM550x
    Fractal Design Define S
    Cooler Master TX3 i
    Func KB-460 (MX Red)
    Corsair Gaming M65 RGB
    Google Chrome
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset