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Solved Bad pool caller error on Windows 8

Dsprague

New Member
Member
Had a look at your Dump files it seems that your BSODs are being caused mainly by the Hotspot sheild driver

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 11c1, 4440003, fffffa80051e4a10}

*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
GetPointerFromAddress: unable to read from fffff802b6764168
GetUlongFromAddress: unable to read from fffff802b67641f8
[COLOR=#ff0000]Probably caused by : HssDrv.sys[/COLOR] ( HssDrv+2bac )

Followup: MachineOwner
---------

you can look for an update for the drivers here: Download Free VPN for iPhone, Mac and Windows to Access Blocked Sites & Surf Anonymously
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Acer Aspire V3-771G-9809
    CPU
    Intel Core i7-3632QM 2.2GHz
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT 650M
    Hard Drives
    1Tb
    Mouse
    Razer Deathadder
    Internet Speed
    54mbps

Arc

New Member
Team Member
VIP Member
Hello Martin.

It is caused by Hotspot shield.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 11c1, 4440003, fffffa80051e4a10}

*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
GetPointerFromAddress: unable to read from fffff802b6764168
GetUlongFromAddress: unable to read from fffff802b67641f8
[COLOR=#ff0000]Probably caused by : HssDrv.sys[/COLOR] ( HssDrv+2bac )

Followup: MachineOwner
---------
And it is somehow old.
Code:
fffff880`05361000 fffff880`0537a000   HssDrv   T (no symbols)           
    Loaded symbol image file: HssDrv.sys
    Image path: \SystemRoot\system32\DRIVERS\HssDrv.sys
 [COLOR=#ff0000]   Image name: HssDrv.sys
    Timestamp:        Thu Sep 02 23:17:07 2010 [/COLOR](4C7FE31B)
    CheckSum:         00019CB5
    ImageSize:        00019000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to get updates from Download Free VPN for iPhone, Mac and Windows to Access Blocked Sites & Surf Anonymously.

Let us know the results.
 

My Computer

Dsprague

New Member
Member
You are most welcome.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Acer Aspire V3-771G-9809
    CPU
    Intel Core i7-3632QM 2.2GHz
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT 650M
    Hard Drives
    1Tb
    Mouse
    Razer Deathadder
    Internet Speed
    54mbps

Arc

New Member
Team Member
VIP Member
Keep getting the bad pool caller blue screen. Can somebody please look at my dumpfile:

https://skydrive.live.com/#cid=71B0A5DC852A44D4&id=71B0A5DC852A44D4%21105
It is caused by AVG Firewall driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 11c1, 4100014, fffffa8014df46d0}

*** WARNING: Unable to verify timestamp for avgwfpa.sys
*** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
GetPointerFromAddress: unable to read from fffff801ed3d1168
GetUlongFromAddress: unable to read from fffff801ed3d11f8
Probably caused by : [URL="http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys"]avgwfpa.sys[/URL] ( avgwfpa+5e48 )

Followup: MachineOwner
---------
Uninstall AVG using AVG Remover. You may trust on the inbuilt Windows Defender ..... or may may opt fro Avast free antivirus.

Let us know the results.
 

My Computer

bishal

New Member
bad pool caller

me too have some sort of bad pool error.help to fix it please.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    dell 2420 vostro
    CPU
    dell
    Motherboard
    dell
    Memory
    2gb ram,500gb hard drive
    Graphics Card(s)
    integrated
    Browser
    firefox,chrome
    Antivirus
    avg trial version

usasma

Mr. Cranky Pants
VIP Member
Guru
bishal please start your own topic so that your issues can receive the individual attention that they deserve.
Also, let the data collection application run for at least 15 minutes (or until the app itself tells you that it's done). The reports that you uploaded are incomplete.
 
Last edited:

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

usasma

Mr. Cranky Pants
VIP Member
Guru

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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