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Bad noise on quite new laptop.


kmint

New Member
Power User
Madrid, Spain

Posts
228
#1
Hi,

I hope somebody can give me an opinion from his experience. This laptop is 4 months old, Asus X501A. I had to return another one to Amazon because it made some bad clicking noises and the hard disk was faulty as Hard Disk Sentinel said it was with 68% health new. So, this laptop model might have a bad hard disk (Seagate).

Anyway, I recorded the noise with my phone and here is the link. The three files are about the same. 30 seconds with this little buzz, then some click, and then silence, only to start again a little later. The clicks have always been there, I heard it was no problem, the heads parking or something not bad. But this buzz... It is low, not as loud as the recordings may show, but still it surely is a sign of a serious problem.

By the way, I installed W8.1 from scratch, a clean install, and it did't go away. It was on W8 and it is on W8.1.

Here goes the link: Redirecting... (small 30 secs 3gp files)

Thanks for your opinions in advance.

Cheers.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus X501A
    CPU
    Pentium 2020M 2.4GHz Ivy Bridge
    Motherboard
    ASUSTeK COMPUTER INC. X501A1 (SOCKET 0)
    Memory
    4 GB RAM
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1366x768 Generic PnP Monitor on Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    298GB Western Digital WDC WD3200BPVT-80JJ5T0 (SATA)
    Mouse
    Always touchpad with Asus' Smart Gestures
    Browser
    7star
    Antivirus
    Windows Defender
#2
Get your money back. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

kmint

New Member
Power User
Madrid, Spain

Posts
228
#3
Really? Is it so bad? :confused:
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus X501A
    CPU
    Pentium 2020M 2.4GHz Ivy Bridge
    Motherboard
    ASUSTeK COMPUTER INC. X501A1 (SOCKET 0)
    Memory
    4 GB RAM
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1366x768 Generic PnP Monitor on Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    298GB Western Digital WDC WD3200BPVT-80JJ5T0 (SATA)
    Mouse
    Always touchpad with Asus' Smart Gestures
    Browser
    7star
    Antivirus
    Windows Defender

mikeytg

New Member
Pro User
Joisey

Posts
315
#4
The buzzing sounds to me like a bad fan or possibly a really bad hard drive. The clicking is a classic symptom of a bad hard drive. In my experience a new laptop should at most make a faint airflow sound when the fan is running (if it has a fan).

I have an acer aspire M that is a few months old and I can't hear the drive at all; I had it for a few weeks before I noticed that I can hear the airflow from an internal fan sometimes. I assume the fan only runs when it is needed, which seems to be rarely.
 

My Computer

System One

  • OS
    Windows 8.1 consumer 64 bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire M5 481PT-6644
    CPU
    Intel Core I5
    Memory
    6 GB
    Hard Drives
    Spinning/SSD hybrid 500GB/20GB
    Mouse
    ELAN Trackpad
    Internet Speed
    18mbs/5mbs
    Browser
    Chrome
    Antivirus
    Windows Defender

Hopachi

Polyhedric Stellation
VIP Member
Pro User
Orbiting the Moon

Posts
2,975
#5
That's buzzing shouldn't be heard on new laptops, be it 4 months old.

If it's not the fan, it's the haddrive.

Make a backup of all your important data asap.
If you can't replace it or get your money back, the best solution is to replace the harddrive or put an SSD inside (eventually check the fan as well, see if it's clogged).
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.

kmint

New Member
Power User
Madrid, Spain

Posts
228
#6
It's gone for a couple of days now. It's gone without doing anything.

Mysteries of computers.

Thanks a lot to all.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus X501A
    CPU
    Pentium 2020M 2.4GHz Ivy Bridge
    Motherboard
    ASUSTeK COMPUTER INC. X501A1 (SOCKET 0)
    Memory
    4 GB RAM
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1366x768 Generic PnP Monitor on Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    298GB Western Digital WDC WD3200BPVT-80JJ5T0 (SATA)
    Mouse
    Always touchpad with Asus' Smart Gestures
    Browser
    7star
    Antivirus
    Windows Defender

Hopachi

Polyhedric Stellation
VIP Member
Pro User
Orbiting the Moon

Posts
2,975
#7
It's gone for a couple of days now. It's gone without doing anything.

Mysteries of computers.

Thanks a lot to all.
Were you by chance been booting/running a Linux live CD/USB before the buzzing?
I had something similar some time ago but manifested itself only after the first couple of reboots after running on a live CD/USB Linux distro. The CD/USB linux disk had a mbr/legacy version on it and Win8 is UEFI, so temporarily the legacy support in BIOS had to be on. Since my hardware (IDT audio: no good drivers and your're buzzed away) combined with the secure boot and UEFI suffers at sound level from periodic MBR boots I've decided not to go in MBR/legacy mode on the affected machine ever since and all is fine now.

Certified Win8 UEFI hardware is not so compatible with older MBR OS versions, IDT audio is not working properly in Linux with some default drivers/settings, even on Windows is going bad without the right drivers... To avoid the issue and still run the needed OS/software, use Linux, or in case the OS is MBR, in a VM on the Win8 on the affected machine.
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.

kmint

New Member
Power User
Madrid, Spain

Posts
228
#8
Nope. I haven't run any Linux for some long time. I do occasionally, but the last time was long ago. The noise started much after that.

Running Hard Disk Sentinel showed 100% disk health.

Maybe some dirt in the fan that went away by itself?

This started when I was on W8 and after moving to W81 it remained but has gone after a couple of days.

So weird. If it comes back I will be... worried, to say something light.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus X501A
    CPU
    Pentium 2020M 2.4GHz Ivy Bridge
    Motherboard
    ASUSTeK COMPUTER INC. X501A1 (SOCKET 0)
    Memory
    4 GB RAM
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1366x768 Generic PnP Monitor on Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    298GB Western Digital WDC WD3200BPVT-80JJ5T0 (SATA)
    Mouse
    Always touchpad with Asus' Smart Gestures
    Browser
    7star
    Antivirus
    Windows Defender