I bought a new laptop 3 months ago (asus k557) with windows 8 that was working fine. However, the latest automatic update from windows caused an unknown error that stopped it from being able to load windows on restart. I tried troubleshooting (unknown error, please restart) restarting (error, please restart) but the same blue page with a sad face kept popping up, so I used the advanced options to go in and do a system restore prior to the latest update an it loaded up completely fine. Now it's done the update again and I've had to do a system restore again, wondered if anyone had any suggestions other than trying to stop the updates altogether? Thanks.
- Windows 8