Audio/Visual Stuttering

Well the reason I'm saying this is that the correlation seems fairly significant. For example:

02192c85d4.png

Each grouping of spikes there is a browser refresh which utilises internet. Now I'm not saying its the modem or router, at least I don't think so, but rather but drivers associated with internet use. When the browser/internet is inactive there are very few/no other spikes, rest is yellow. (Reason for yellow not green is an inconsistency with windows 8 and the monitoring software)

Also Latencymon screenshot:


25e2775cd0.png

Might be of illuminating use.
 
Last edited:

My Computer

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  • OS
    Windows 8
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    PC/Desktop
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    PCSpecialist
    CPU
    Intel® Core™i5 Quad Core Processor i5-3570 (3.4GHz) 6MB Cache
    Motherboard
    ASUS® P8Z77-M: MICRO-ATX, USB 3.0, SATA 6GBs, ATI®CrossFireX
    Memory
    8GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 x 4GB KIT)
    Graphics Card(s)
    2GB AMD RADEON™ HD7870 - DVI,HDMI,2 mDP - DX® 11, Eyefinity 4 Capable
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    LG IPS
    Screen Resolution
    1920x1080
    Hard Drives
    2TB 3.5" SATA-III 6GB/s HDD 7200RPM 64MB CACHE
    PSU
    450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan
    Case
    COOLERMASTER ELITE 430 BLACK CASE
    Cooling
    INTEL SOCKET LGA1155 STANDARD CPU COOLER
    Keyboard
    Logitech k360
    Mouse
    Logitech G700
    Internet Speed
    120mb/ps
    Browser
    Chrome
    Antivirus
    Avast Pro Internet Security
Again this is something i am not familiar with at all, although this program you showed is more designed for Windows 7 and under.

Read this too How Do I Optimize DPC Latency in Windows 8? - Latency - Windows 8
If you feel you have a problem with high latency. Since you have Windows 8 and not 7. See there is differences in it's latency.

First 2 drivers on that list you posted are network related and you say they get high CPU usage at times, probably when using Mozilla or Chrome. Again could check with provider if you feel there is an issue. Also check network adapter driver, which i believe you might of said you updated.

Seems you are learning about this. Also asking you to disable and renable every driver till you come across the one in question.
At first i was talking about drivers being up to date.

It's obvious something is causing your issue,whether it be another device conflicting, missing or corrupt files, hardware itself issue and driver conflicts. Could also be something interfering with it, through the modem or electric, even PSU.

Wish there was a way i can actually hear what you are hearing, latency says audio dropouts. Do you feel this is what it is, dropping out, you say stutter?
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
I have tried that solution of the bcedit tick command, no difference unfortunately.

Audio I think is just a symptom of the underlying issue, which seems to be network related so I think I might head over to one of the network sub-forums.

Thank-you very much for your help though. Its lead me to a lot of possible solutions, and helped me at the least clean up my system thoroughly.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    PCSpecialist
    CPU
    Intel® Core™i5 Quad Core Processor i5-3570 (3.4GHz) 6MB Cache
    Motherboard
    ASUS® P8Z77-M: MICRO-ATX, USB 3.0, SATA 6GBs, ATI®CrossFireX
    Memory
    8GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 x 4GB KIT)
    Graphics Card(s)
    2GB AMD RADEON™ HD7870 - DVI,HDMI,2 mDP - DX® 11, Eyefinity 4 Capable
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    LG IPS
    Screen Resolution
    1920x1080
    Hard Drives
    2TB 3.5" SATA-III 6GB/s HDD 7200RPM 64MB CACHE
    PSU
    450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan
    Case
    COOLERMASTER ELITE 430 BLACK CASE
    Cooling
    INTEL SOCKET LGA1155 STANDARD CPU COOLER
    Keyboard
    Logitech k360
    Mouse
    Logitech G700
    Internet Speed
    120mb/ps
    Browser
    Chrome
    Antivirus
    Avast Pro Internet Security
Your welcome Russ, i still feel i want to help more, but certain knowledge i have and certain knowledge i do not have limits me on some issues, but i did learn enough over the years to help ones in need here.

Just never came across audio issues due to a Network problem. Start with that source and work your way through some others. Please get back to us and let us know any solutions and if you require more help.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Will do!

I understand it's strange to see networks causing such issues. But the huge correlation between refreshing a page and instant audio crackling/glitches is too much to ignore, combined with the LatencyMon logs and the fact that disabling the network adapter gets rid of the issue. It's either a provider issue (sincerely doubt) or a network DRIVER issue. Certain drivers laying relatively dormant, taking few resources to run efficiently, then at some point hitting a literal breaking point and guzzling resources likes there's no tomorrow. Resulting in latency + audio/lag problems.

It's certainly a network driver issue, or something that is effecting said drivers. Unfortunately for me, and others, is that this seems to be a hugely widespread problem. With no solution.

Regardless, should I find a solution I'll report back here post haste, and to the other billion threads I've started all over the internet (getting suggestions from anywhere I can!), so that others in the future may benefit.
 

My Computer

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  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    PCSpecialist
    CPU
    Intel® Core™i5 Quad Core Processor i5-3570 (3.4GHz) 6MB Cache
    Motherboard
    ASUS® P8Z77-M: MICRO-ATX, USB 3.0, SATA 6GBs, ATI®CrossFireX
    Memory
    8GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 x 4GB KIT)
    Graphics Card(s)
    2GB AMD RADEON™ HD7870 - DVI,HDMI,2 mDP - DX® 11, Eyefinity 4 Capable
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    LG IPS
    Screen Resolution
    1920x1080
    Hard Drives
    2TB 3.5" SATA-III 6GB/s HDD 7200RPM 64MB CACHE
    PSU
    450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan
    Case
    COOLERMASTER ELITE 430 BLACK CASE
    Cooling
    INTEL SOCKET LGA1155 STANDARD CPU COOLER
    Keyboard
    Logitech k360
    Mouse
    Logitech G700
    Internet Speed
    120mb/ps
    Browser
    Chrome
    Antivirus
    Avast Pro Internet Security
Yes from research it does seem like a common problem, but with some different instances then yours, but very close to it.

Did you ever try to reset your modem (router) ? Usually done by typing an address in your browser, should be able get instructions from your network providers website. Something in settings of the modem could have changed this will just bring it back to default settings, Windows 8 will optimize it for you. I would still question them, don't doubt that they may be able to help, you do pay them for service, worth a try, tried a lot already.

You did update your network adapter ? What one is it, intel, realtek,etc... ?

You have a AMD Video card is there any settings for HD Audio ?Realtek and AMD HD audio from the graphics card could be conflicting with each other.

Asked once before if you had a monitor using HDMI or Display port, in sound settings you would also see this, because i had an issue like this and had to disable HD Audio through the HDMI from a graphics card settings, just a thought.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Network adapter driver update here is the newest for you Realtek

Can go to in run command, type MSINFO 32 go to components open network, then adapter to get the service name to make sure of the correct driver, but i seen it on ASUS's site as RT8111.

One of your post i saw AMD hidef audio showing and ready in sound settings. Trying to look back but did not see,are you using WiFi or ethernet cable straight to the modem to get on the internet ?

A lot says conflicting or outdated drivers as issues.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Reset router. No settings for HD audio in AMDs control center, it shows up in sound and device manager but its not enabled as the active sound system. Updated network adapter (not sure if I had, done so much updating). Connected via ethernet. Oh and connected through HDMI yes.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    PCSpecialist
    CPU
    Intel® Core™i5 Quad Core Processor i5-3570 (3.4GHz) 6MB Cache
    Motherboard
    ASUS® P8Z77-M: MICRO-ATX, USB 3.0, SATA 6GBs, ATI®CrossFireX
    Memory
    8GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 x 4GB KIT)
    Graphics Card(s)
    2GB AMD RADEON™ HD7870 - DVI,HDMI,2 mDP - DX® 11, Eyefinity 4 Capable
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    LG IPS
    Screen Resolution
    1920x1080
    Hard Drives
    2TB 3.5" SATA-III 6GB/s HDD 7200RPM 64MB CACHE
    PSU
    450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan
    Case
    COOLERMASTER ELITE 430 BLACK CASE
    Cooling
    INTEL SOCKET LGA1155 STANDARD CPU COOLER
    Keyboard
    Logitech k360
    Mouse
    Logitech G700
    Internet Speed
    120mb/ps
    Browser
    Chrome
    Antivirus
    Avast Pro Internet Security
O.k. so you were able to reset it through the routers settings within a browser. I had an issue with sound once in my NVIDIA control panel it was under HD audio i had to disable it there and could also do it in sound settings even though it does not show active, right click it and select disable. Yes because of HDMI and display port are able to carry audio also it caused a disturbance for me. As long as your not using it for audio in anyway.

Just making sure how yours was set, because i saw this as a possible cure for your issue too.
Were you always connected through ethernet since this happened or was it on WiFi,this is just another check to make for your issue?.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
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