• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Audio Randomly Turns off


Posts
1
#1
The title is pretty self-explanatory. Occasionally, my audio will randomly disable itself (as in, the volume doesn't change but the audio is muted). Additionally, whenever my audio turns off, any video or song (as in, youtube videos and songs from iTunes and Zune) slow down dramatically. So, I cannot "watch" text either, because the video is playing at around .25x speed. Whenever it does happen, it is normally after I unplug my headset, but it doesn't happen every time I unplug it. Finally, it is beginning to happen more randomly. I will be watching a video and as soon as I pause it, the audio disables. Any idea what's going on?
 

My Computer

System One

  • OS
    Windows 8.1
Posts
1,883
#2
Yes. Software is causing it to bug out.

Best thing you can do is update the software and drivers to all that you use, to latest. Some software tends to control the whole Windows audio stack when you start it, like some Cyberlink software. It can mute or dictate Windows volume.

For good measure, also install latest bios.

Test the system without headset attached at all after, if necessary, to see if that is the main cause still.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus