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Solved Audio only playing through headphones


tpaine

New Member
Posts
3
#1
Hi, I have an HP Pavillion DV6 3216 US entertainment notebook which does not currently have functioning audio. I have no audio coming through the built in speakers (I've tried fiddling with the playback device options/properties/testing the device to no avail) but do have audio when I plug a pair of headphones into the audio jack. I've tried updating my audio drivers and installing the latest through HP's website, but that didn't help. When I go to the system manager and view the properties --> details of Headphones and Speakers (IDT High Definition Audio) it says that no driver files are required or have been loaded for this device. However, when I open up the IDT sound panel click on the independent headphones setup and press test I get audio to play through the speakers for a few seconds until the test ends. I'd appreciate any suggestions to fix this, thank you in advance!
 

My Computer

System One

  • OS
    Windows 8 Pro 64 Bit

tpaine

New Member
Posts
3
#2
A little more obsessive searching about on the internet led me to an HP forum post by lgrangea while I was initially skeptical about fixing my laptop with a toothpick (or in my case a floss n toss) where the magic of software had failed me but this wisdom worked! I claim no credit for just spreading the good word to the many people of the world!

"I FOUND THE SOLUTION FOR THIS!

After being awake yesterday to 4h00 AM trying to reinstall drivers etc, I found this problem to be a hardware issue (SOLVABLE). I noticed a lot of laptops using IDT sound chips have this issue (I have a HP 8540p).

Basically something in the headphone jack is bent/twisted, making the PC think there's a jack connected. Just open the IDT control panel and get a toothpick. Gently poke inside the headphone jack picking the metal contacts. I did this for maybe 30 seconds until I noticed the IDT audio manager changed the headphones state to unconnected, and now I have speakers working!

Hope this helps, feel free to copy/paste this around forums, has a lot of people with Dells are complaining also."
 

My Computer

System One

  • OS
    Windows 8 Pro 64 Bit

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#3
There is an extra contact in the jack, for sensing, and when a headset plug is inserted it "makes" (closes) that contact and tells the PC there is something plugged in. If that contact does not open when the headset plug is removed, what happened in your case can occur.

As this happened once, it can happen again. If it happens again, spraying contact cleaner inside and then plugging in and out several times may fix it. Otherwire the jack will require replacing.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.