Hi, I just bought a brand new ASUS N series today, and it came with a sonicmaster subwoofer, which unfortunately doesn't work. Whatever I play it comes out of the regular computer speakers, and I've made sure all the time that the sub was plugged correctly and at the right place (subwoofer jack, just like it says in the manual).
So what can I do here ?
Thanks for the help
From 2018 here , I struggle with this problem for weeks,and this is the solution :
1-In the taskbar (bottom left of screen next to the clock) right click on the "Speaker icon" and select "troubleshoot sound problems"
2-From there is easy,It may show you your sound cards or drivers,select "realtek hd"
3-Then select "yes,open audio enhancement"
4-It will pop up a screen while the main screen is loading something,wait till it ends (dont touch anything!)
then select "apply this fix" and restart your laptop!
It will detect the bang and olufsen external subwoofer ,enjoy the sweet taste of high quality music
p.s : All this fix was done in windows 10 pro,it may be a similar route for fix in windows 8/8.1