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Asus k55vd extreme freezing and slow


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1
#1
Hi i am attemting to fix my mums laptop and do not know where to start.
It has very bad freezing problem freezes for 2 seconds out of every 8 seconds the resumes functioning. It is EXTREMELY hard to type as the freezing interupts text input. This took me 10 minute to type. Any suggestions?
i ran /sfc scannow and no problems and have updated windows. I am thinking it might be some virus or malware as there is some weird programs on here. thanks in advance
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    K55vd
    CPU
    not avail
    Memory
    not avail
    Graphics Card(s)
    nvidea geforce 610M
    Browser
    firefox
    Antivirus
    trend micro

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