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app store says internet is not connected when it is


411living

New Member
Posts
4
#1
When I go on the app store I receive a massage saying my internet is not connected when in fact I am connected to the net and can go on line with a browser. Similarly all the apps show "offline" status. Funny thing is that when on the startpage I can see that the financial ticker is uptodate, but when I go on the app it says "offline" and shows news from 10 days ago.
 

My Computer

System One

  • OS
    win 8
    Computer type
    PC/Desktop
    CPU
    intel quad core

Tarka Dal

Member
VIP Member
Member
Coryton Cardiff

Posts
236
#2
Goto PC settings/Notifications and see if any are switched off especially "Store".
 

My Computer

System One

  • OS
    Win8 pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Computer 1 of 4
    Motherboard
    ASUS M4A78LT-M LE
    Memory
    4GB Kit (2x2GB)
    Monitor(s) Displays
    Samsung 18"
    Screen Resolution
    1080p
    PSU
    Cheapo
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    30mb
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    Computer 2 :~ Dell Inspiron - 1x 350gb & 1x 250gb - 6GB Memory - Win 7 | Computer 3 :~ Samsung 355v5C Notebook - 6Gb Mem - Win8 2Core| Computer 4:~ Samsung 355v5C Notebook - 6Gb Mem - Win8 4Core
#4
When I go on the app store I receive a massage saying my internet is not connected when in fact I am connected to the net and can go on line with a browser. Similarly all the apps show "offline" status. Funny thing is that when on the startpage I can see that the financial ticker is uptodate, but when I go on the app it says "offline" and shows news from 10 days ago.
This may help.

pc is online but apps shows i am not online - Microsoft Community
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

411living

New Member
Posts
4
#5
This did not help either. the funny thing is the icons on the start are up to date and current, but when I press them they go back to three weeks ago and show "off line" notification
 

My Computer

System One

  • OS
    win 8
    Computer type
    PC/Desktop
    CPU
    intel quad core
#6
This did not help either. the funny thing is the icons on the start are up to date and current, but when I press them they go back to three weeks ago and show "off line" notification
This thread talks about the problem and shows a few possible solutions. :)

Windows 8 Pro x64 Apps won't connect to internet ? - Microsoft Community

I'm not so sure this will help with the Apps going back to three weeks ago problem, a system refresh or reset may be required to fix that type of problem.

http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html

http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html

It might be worth while to run a system file integrity check, the link below shows you how.

http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

daler

New Member
Posts
2
#7
Do this:
1. Press windows button+R
2. search for "services.msc"
3. on the left side search for "windows event collector" and right click on it and select properties, in the General tab you will see "startup type", change "startup type" to 'automatic' then apply and press "ok" (startup type:Automatic)
4. again search for "windows event log" and right click on it and select properties, in the general tab you will see "start type", change "start type" to 'automatic' then apply and press "ok" (startup type:Automatic)
5. tatz all, now close the servise.msc and try to reload your store in windows app...
Hope it works for you
 

My Computer

System One

  • OS
    windows 8

Ztruker

Well-Known Member
VIP Member
Guru
#8
daler, this problem is two and a half years old. Doubtful the original poster is still tracking it or interested in a fix.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
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    PC/Desktop
    System Manufacturer/Model Number
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

daler

New Member
Posts
2
#9
Yes, i do know that the post is 2 and half year old but i saw people with the same problem are not able to fix it. I too had the same problem before and also i did lots of research, tried everything to fix it. But finally i was able to fix it with the above solution (tat i have posted). So i thought of sharing the solution here so that it can help the people with same problem like mine. :) ;)
 

My Computer

System One

  • OS
    windows 8