APC index mismatch windows 8.1

[axe0]

Next, upload a new zip from the tool.

 

[omegaluke]

Here we go.....so far ran almost 2 days with no restarts or blue screens YET knock on wood lol

 

[axe0]

It appears that Glary's utilities is causing issues, please check it for updates or temporary remove it.

1: kd> .bugcheck; .time; k
Bugcheck code 000000C4
Arguments 00000000`000000e1 ffffcf81`aaa4afb8 00000000`00000000 00000000`00000000
Debug session time: Thu Jun 13 10:09:59.062 2019 (UTC + 2:00)
System Uptime: 0 days 0:00:10.167
 # Child-SP          RetAddr           Call Site
00 ffffd001`f1fb2638 fffff803`2fce16b0 nt!KeBugCheckEx
01 ffffd001`f1fb2640 fffff803`2fcd83c0 nt!VerifierBugCheckIfAppropriate+0x3c
02 ffffd001`f1fb2680 fffff803`2fce7ccd nt!VfUtilSynchronizationObjectSanityChecks+0x88
03 ffffd001`f1fb26c0 fffff800`771f703c nt!VerifierKeInitializeMutex+0x19
04 ffffd001`f1fb26f0 ffffcf81`aaa4af60 GUBootStartup+0x103c
05 ffffd001`f1fb26f8 ffffe000`1bc3af18 0xffffcf81`aaa4af60
06 ffffd001`f1fb2700 00000000`000000a0 0xffffe000`1bc3af18
07 ffffd001`f1fb2708 fffff800`771f8197 0xa0
08 ffffd001`f1fb2710 00000000`00000004 GUBootStartup+0x2197
09 ffffd001`f1fb2718 00000000`00000011 0x4
0a ffffd001`f1fb2720 00000000`00000000 0x11

1: kd> lmvm GUBootStartup
Browse full module list
start             end                 module name
fffff800`771f6000 fffff800`771ff000   GUBootStartup T (no symbols)           
    Loaded symbol image file: GUBootStartup.sys
    Image path: \??\C:\Windows\System32\drivers\GUBootStartup.sys
    Image name: GUBootStartup.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Jun 22 02:42:27 2018 (5B2CC483)
    CheckSum:         000166A1
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

 

[omegaluke]

ok updated to newest version

 

[omegaluke]

Should i wait for the computer to blue screen again or will a new zip show anything right now?

 

[axe0]

The best is to wait for a BSOD. I could probably provide tons of suggestions if you provide a new zip, but many of them (if not all) won't even be closely related to your problem.

 

[omegaluke]

just a side question...the other day my laptop got knocked off a table onto the floor....I went to reboot it and it refused to turn on.
After pulling both the main battery and the smaller backup battery out and replacing them it booted up fine again....is it possible pulling the batteries could have solved this issue? I havent had a bsod yet, so as you said you cant tell for sure from the logs without one. just asking if its possible

 

[axe0]

I know that when a battery is failing it can cause all sorts of issues, before I replaced the battery of my laptop it could easily shutdown the system at around 80%.
There are dozens of reports on the internet about replacing or pulling the battery/batteries somehow resolving various of issues, I personally wouldn't get my hopes up but there is a possibility yes.

 

[omegaluke]

ok thanks ill keep an eye on things and first time it blue screens ill redo the zip and send it

 

[omegaluke]

I know that when a battery is failing it can cause all sorts of issues, before I replaced the battery of my laptop it could easily shutdown the system at around 80%.
There are dozens of reports on the internet about replacing or pulling the battery/batteries somehow resolving various of issues, I personally wouldn't get my hopes up but there is a possibility yes.

Ok update: Out of curiosity, I fired up the original program that caused the bsod to begin with (firestorm viewer for sl). its currently been up and running longer than it has been since this whole mess started. Still not considering things solved 100 percent yet but its a good sign yes? do you think its safe to switch back to my avast antivirus? (been using windows defender temporarily).

 

[axe0]

Only if you're 100% convinced.

 

[omegaluke]

Gonna watch it a few days first to be sure.

 

[omegaluke]

ok not sure if this is a related issue or not....but my free space on my computer is dropping at a crazy rate....I deleted a 7 gig folder earlier (vid files and photos from an old camera). showed as 20 gig free before and 20 gig after, and its slowly dropping lower and lower its down to 9 gig. any idea? if this is a different issue entirely let me know your thoughts and ill create a new thread about this.

 

[axe0]

It is a different issue yes, but have a look at your system restore settings as that can swallow space in no time.
If the system restore settings are fine, I suggest downloading WinDirStat which provides insight into the disk usage.