The wifi suddenly stopped working on my Surface Pro 3 so I ran Windows Network Diagnostics. Result: "Windows could not find a driver for your network adapter."
I went to Device Manager. Network devices weren't there so I clicked "Show hidden devices." This revealed the network devices, but most of them were grayed out. I updated the driver for each device, but they were all up to date. I restarted the computer, but nothing changed.
I then uninstalled the network drivers, hoping to refresh everything. Restarting the computer didn't bring them back and neither did clicking "Scan for hardware changes."
I tried disabling and enabling wifi in BIOS, but no luck there either.
I tried downloading and installing drivers from MS (Download Surface Pro 3 from Official Microsoft Download Center), but that didn't change anything.
Network adapters are still not showing up in device manager and I can't think of anything else to try.
Any ideas? Thanks!
I went to Device Manager. Network devices weren't there so I clicked "Show hidden devices." This revealed the network devices, but most of them were grayed out. I updated the driver for each device, but they were all up to date. I restarted the computer, but nothing changed.
I then uninstalled the network drivers, hoping to refresh everything. Restarting the computer didn't bring them back and neither did clicking "Scan for hardware changes."
I tried disabling and enabling wifi in BIOS, but no luck there either.
I tried downloading and installing drivers from MS (Download Surface Pro 3 from Official Microsoft Download Center), but that didn't change anything.
Network adapters are still not showing up in device manager and I can't think of anything else to try.
Any ideas? Thanks!
My Computer
System One
-
- OS
- Windows 8.1 Pro
- Computer type
- Tablet
- System Manufacturer/Model
- Surface Pro 3 i5