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After 8.1 upgrade touchpad & Keyboard no longer work


403Phaze

Member
Member
Posts
139
#1
Hp G60-228CA Notebook laptop

Originally came with windows vista 32-bit, so recently I upgraded to windows 8.1 32 bit

after about a month the track pad and keyboard BOTH came un-responsive, and in the device manager, it's coming up with a "COPROCESSOR" error, any ideas as to a resolution to this issue?

a
 

My Computer

System One

  • OS
    8
    Computer type
    Laptop
    Memory
    8192MB RAM
    Graphics Card(s)
    AMD Radeon HD 8650G + 8750M Dual Graphics
    Hard Drives
    1TB HDD
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    Google Chrome
    Antivirus
    Avasti

theog

VIP Member
VIP Member
Gold Member
Posts
5,591
#2

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

403Phaze

Member
Member
Posts
139
#3

My Computer

System One

  • OS
    8
    Computer type
    Laptop
    Memory
    8192MB RAM
    Graphics Card(s)
    AMD Radeon HD 8650G + 8750M Dual Graphics
    Hard Drives
    1TB HDD
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    Google Chrome
    Antivirus
    Avasti

pcRat

New Member
Power User
#4
Have you tried refreshing your 8.1? It's pretty easy and doesn't take long.
But before you do that, you may want to check HP for drivers. Especially if you lost functionality after a recent Windows update. Sometimes Windows updates hardware drivers with the wrong ones.:mad:

Refresh Windows 8
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    i7-3770K
    Motherboard
    ASRock Z77 Extreme4
    Memory
    16 GB
    Graphics Card(s)
    onboard
    Monitor(s) Displays
    17" 24"
    Hard Drives
    1 TB WD
    PSU
    550w

hawkman

New Member
Member
Posts
155
#5
strange but true

Hi 403,
encounterred that error when i reinstalled ,(on my W7 32 bit), the OS, strangely enough it was caused by not having 1 of my Nvidea drivers installed, i corrected it by opening up device manager and telling it search C/drivers/chipset.

Roy
 

My Computer

System One

  • OS
    8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    x55a asus
    Antivirus
    bitdefender
    Other Info
    this laptop was/is still posted on asus website as W7

403Phaze

Member
Member
Posts
139
#6
Hi 403,
encounterred that error when i reinstalled ,(on my W7 32 bit), the OS, strangely enough it was caused by not having 1 of my Nvidea drivers installed, i corrected it by opening up device manager and telling it search C/drivers/chipset.

Roy
Hey Roy;

I ended up *REFRESHNG* windows 8 to a previous date, and the keyboard started working, so i decided to trying downloading the synaptic driver for windows xp/vista/7/8 and no success, which is weird because the keyboard works but the touchpad / wireless stopped working, im going to try and load windows 7 and see what happens, maybe the hardware on the mobo failed?
 

My Computer

System One

  • OS
    8
    Computer type
    Laptop
    Memory
    8192MB RAM
    Graphics Card(s)
    AMD Radeon HD 8650G + 8750M Dual Graphics
    Hard Drives
    1TB HDD
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    Google Chrome
    Antivirus
    Avasti