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Advice on RAM size for Gigabyte motherboard


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14
#1
Deciding whether to get new PC or put new hard drive in my PC - posted previously on problems- hard drive has crashed.
The guy who came to help me said to get more RAM - new hard drives and he would repair windows
Went to purchase RAM and showed the man my manual for my Gigabyte Ultra Durable TM3 MB GA-P55 -UD3P
Under Memory it says - 4 x 1.5DDR3 DIMM sockets supporting up to 16GB of system memory
This guy said - it will not take anymore than the 4gb of RAM that I already have installed - I could put more in but it would be not be available?
I found his accent difficult to understand.

I do not understand this if it says 16gb why can I not have 16gb?
I am basing my decision on whether to get a new PC on this as if I cannot increase to more than 4gb of RAM then its maybe time to update.
Very confused. Thanks for advising me.
 

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popeye

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#2

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    Acer V3 771G-6443
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#3
Thank you for your reply - I presume you mean expand the tab on the memory on the PC - cannot do - C drive is corrupt- Is there a difference between the amount of RAM that you can install and what is available - I know I have seen on my system info 4gb of RAM 3.5 available. This guy yesterday was saying - yes you can put it in but only 4gb will be available. Makes no sense to this grey haired old lady who is struggling to make a decision.
 

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popeye

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#4
I edited my post above. Do you have 32 or 64 bit Windows installed?
 

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    Windows 8.1 Pro 64-bit
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    Acer V3 771G-6443
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    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
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    8GB DDR3 PC3-12800 (800 MHz)
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    HD4000 + GeForce GT 730M
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#5
Thank you for your reply - I presume you mean expand the tab on the memory on the PC - cannot do - C drive is corrupt- Is there a difference between the amount of RAM that you can install and what is available - I know I have seen on my system info 4gb of RAM 3.5 available. This guy yesterday was saying - yes you can put it in but only 4gb will be available. Makes no sense to this grey haired old lady who is struggling to make a decision.
 

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#6
sorry its 32 bit - this guy yesterday was saying well if you update it will be 64 bit therefore the Windows 8 disc purchased 12 months ago will be no good and have to buy 64 bit one.
 

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#7
I have Windows 8.1 Pro 32 bit - don't understand the x86 but I have seen that so presume this guy is actually correct....its 4gb.....SO my repair guy said for windows 8 i need more than 4gb ram and this guy said similar yesterday but he also thought I could put new hard drives in and keep it. Think I am leaning towards a new PC ....i have i5 and I don't really understand - do I keep to an i5 - or is there something better - on the price list he gave me it goes up to Intel Quad Core Zeon - but he highlighted the i5 but presume the processor speed is a lot faster than what I have.
 

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popeye

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#8
I can't help but think the guy is trying to sell you something you don't need. The i5 is a good processor and you can install 64 bit from the same disc you have.

You don't need more than 4GB of memory on 8 depending what you are doing.

Can you post the exact make/model of your computer?
 

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  • OS
    Windows 8.1 Pro 64-bit
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    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
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    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

jds63

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#9

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
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    Logitech K800 Illumiated Wireless Keyboard
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    84mbps /94mbps
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    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
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    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
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Posts
14
#10
before i turned the PC off completely as cannot access C Drive I managed to print the system info from Accessories system information - cannot access Device Manager or anything like that.
Firstly - it was the PC repair guy who said I needed more than 4gb of ram for Windows 8 - and he was of the opinion that I could add to it.
The guy yesterday was also encouraging me to keep my system but said I could NOT add to the ram. He is happy to install my drives and load windows 8 for me.
So this is what I printed out.

System Model PFF-UD3R
X86-based PC
Intel(R) Core TM i5 CPU 750 @ 2.67 GHz, 2793 Mhz 4 Core (s) 4 Logical Prcessors
Memory 4g
Total physical memory 3.50 gb
Available memory 2.28 gb
Total Virtual Memory 7.00gb
available virtual memory 5.15gb
Is there anything else you need - not sure if this is what you require..
 

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jds63

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#11
Thinking again as Popeye mentioned, guy trying sell you something else too, instead i feel right now need to fix the system first, hard drive, then can go back to if can get more RAM. System specs seem good enough. Again not sure the model number you were able to get was motherboard, if so i found this GIGABYTE - Motherboard - Socket 1366 - GA-X58A-UD3R (rev. 2.0)

We were basically looking for make and model of PC,not just the motherboard.Dell,ASUS,ETC.....
PFF-UD3R if this is system model, what brand name, could find it in documentation came with PC too ?
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
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    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
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    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
#12
I upgraded from 4 GBs to 8 of ram.
I have x64 bit computer & 8.1.1 Pro WMC.

I never even come close to using all my ram.

A picture---{I'm watching Netflix movie now}---

screenshot_228.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
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    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
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Posts
14
#13
Guy at Computer place built the PC so I have the motherboard box with all the different packaging in. so I have the Intel Core i5 Processor book - got a much better graphics card - there is a small box with Where Speed Is G.Skill - not sure what that is - maybe the graphics card box and thats about it....sorry I can't give more info. Just rang the place where it was originally built and I can take it over tomorrow - they will try RAM and I may get them to put hard drives in if it does not cost too much labour and see how it goes. But that link I looked up said if its 32 bit it cannot go larger than 4gb....
 

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jds63

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#14
Really a lot of confusions in statements made here by tech, for one Windows 8 comes with both disc's if buy full version,64bit and 32bit. Now is your hard disk bad, or does it have corrupted files, or bad sectors, which one can it be, not much said on this. This is your main problem, should be taking care of first, RAM should not be an issue for this problem at all, came this way,PC.

If can not do it yourself in anyway, by all means then take it back to ones who built it, if there is a guarantee.If you can,i would first run a chkdsk on this Hard Drive, if all is good, this drive is most likely good. Chances try a repair install or a Windows 8 refresh or reset to fix if files in windows are corrupted.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system

jds63

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#15
oh, G.Skill is a RAM brand
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system

jds63

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#16
Reading more on this, for us here to help you, we would need exact part numbers of board and processor.
Exactly what operating system and bit used.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system

popeye

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#17
Margarethold, it sounds like you are not extremely knowledgeable when it comes to computer hardware and relying upon the person who originally sold you the computer. We just don't want you to be taken advantage of because of your lack of knowledge.

You should concentrate first on getting the hard drive working or replaced. Unless you simply want a new computer.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Posts
14
#18
Ok - sorry had visitors - so just getting back to your replies - thank you I appreciate them. I have felt that hard drive was heading for a crash for a long time - have done repairs etc.. it would just take forever to shut down and crash on boot up - then it would be ok - then it would do it again.
Re knowledge - well most people are amazed at what I know and how I can find my way around a computer BUT compared with you people - NO I am probably not knowledgeable at all - tho I am familiar with the terminology - motherboard - ram, hard drives and have actually installed ram.

My main concern was that this computer is about six years old - I have to pay to have someone put the hard drives in and do a reinstall of Windows 8 - yes I am sure I have the 64 bit disc - will query that with the guy if I go back there - the guy who will do the work was the one saying I need more RAM and so was the guy yesterday - so I did not want to pay a lot to have new hard drives and then fine I still have a computer that needs more ram. Its in the car and taking it in to the place where it was originally made - tho unfortunately the guy who did the work is no longer there.
Will see what happens tomorrow and I thank you all for your replies.
 

My Computer

System One

  • OS
    Windows 8.1
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#19
Ok - sorry had visitors - so just getting back to your replies - thank you I appreciate them. I have felt that hard drive was heading for a crash for a long time - have done repairs etc.. it would just take forever to shut down and crash on boot up - then it would be ok - then it would do it again.

I run a batch file to fix things. It works pretty good---

Dism.exe /online /Cleanup-Image /StartComponentCleanup
sfc /scannow
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow
pause

********************************************



... have actually installed ram. :cool:

- yes I am sure I have the 64 bit disc -

To find out about x64 go to Administrative Tools & click on System Information.-See pictures---

screenshot_228.jpg

screenshot_228.jpg

screenshot_229.jpg

*************************************************

Being 6 years old you might want to get a new CMOS battery.

*************************************************


will query that with the guy if I go back there - the guy who will do the work was the one saying I need more RAM and so was the guy yesterday - so I did not want to pay a lot to have new hard drives and then fine I still have a computer that needs more ram.

********************************************************
I bought mine at Walmart for $400 or $500.
x64--500 GB--1.4 GHz.--slow but good for me. :)

*********************************************************

Its in the car and taking it in to the place where it was originally made - tho unfortunately the guy who did the work is no longer there.
Will see what happens tomorrow and I thank you all for your replies.
​Think about the cost of having it worked on compared to the price of a new one. Your old monitor should be OK. Unless you want a bigger one. I bought mine separate from my computer.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Posts
14
#20
thank you - I did put all the information in earlier that I obtained from System Information.. and yes thats why I have been asking questions to weigh up the cost of having new hard drives installed etc compared with buying a new tower.....everything else is fine.. so I will wait and see what happens tomorrow. Thanks everyone for your advice.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
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    firefox
    Antivirus
    antivir