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Advanced Startup has no recovery options


jan18

Member
Member
Posts
97
#1
I am wanting to restore my Windows 8.1 laptop from a System Image stored on an external hard drive.
I opened the ‘Charms bar’ and clicked on ‘Settings’ then ‘Change PC settings’ then clicked on ‘Update and Recovery’ then ‘Recovery’ and selected ‘Restart Now’ under ‘Advanced Startup’ I then selected ‘Troubleshoot’ to get to ‘Advanced Options’ where there should have been options such as ‘System Restore’, ‘System Image Recovery’, ‘Startup Repair’ and ‘Command Prompt’ but all there is is ‘Startup Settings’.

Can someone please help me to restore these missing options.

Thanks

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast

jan18

Member
Member
Posts
97
#2
This is what is missing...how can I get it back please. Jan


 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast

jan18

Member
Member
Posts
97
#3
Can someone help me with this please.

Thanks

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast
#4

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite P55t-A
    CPU
    Intel Core i5-4200U
    Memory
    Hynix HMT451S6MFR8A-PB HMT451S6MFR8A-PB 8GB
    Graphics Card(s)
    Intel HD 4400 (Mobile 1.0/1.1 GHz)
    Monitor(s) Displays
    Generic PNP Monitor
    Screen Resolution
    1600 x 900
    Hard Drives
    Toshiba MQ01ABD075 750GB
    Mouse
    Logitech® M185 Wireless Mouse
    Internet Speed
    5 Mb/s Down, 2 Mb/s Up
    Browser
    Google Chrome
    Antivirus
    Windows Defender

jan18

Member
Member
Posts
97
#5
Hi CybeGen49, Thank you for your suggestion and link....I will have look at it and hopefully it will solve my problem.

Will post back with results.

Many thanks

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast

jan18

Member
Member
Posts
97
#6
Hello again CybeGen49, I followed the instructions you recommended and I am very happy to say that everything is now back as it should be.

Very many thanks for your help.

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast