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Solved Acer laptop factory reset.


citroen

Member
Member
Central Scotland

Posts
51
#1
Got an Acer laptopV3-571 with Windows 8.I had trouble downloading Windows updates so I decided to do a factory reset through Acer recovery management.It seems very slow to do so compared to my Samsung laptop which took about 25 minutes to reset.It is at 10% after 50 minutes.Is this normal?
 
Last edited:

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3-571
    CPU
    i5-3210M
    Memory
    8GB
    Graphics Card(s)
    Intel4000
    Screen Resolution
    1366x768
    Hard Drives
    256GB Samsung Pro 840 ssd.
    Internet Speed
    15.2 Mbps
    Browser
    Internet Explorer 10
    Antivirus
    Norton Internet Security

Tarka Dal

Member
VIP Member
Member
Coryton Cardiff

Posts
236
#2
Dear citroên. It's an Acer...What did you expect Lenovo? Yes they can take some time...
 

My Computer

System One

  • OS
    Win8 pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Computer 1 of 4
    Motherboard
    ASUS M4A78LT-M LE
    Memory
    4GB Kit (2x2GB)
    Monitor(s) Displays
    Samsung 18"
    Screen Resolution
    1080p
    PSU
    Cheapo
    Internet Speed
    30mb
    Other Info
    Computer 2 :~ Dell Inspiron - 1x 350gb & 1x 250gb - 6GB Memory - Win 7 | Computer 3 :~ Samsung 355v5C Notebook - 6Gb Mem - Win8 2Core| Computer 4:~ Samsung 355v5C Notebook - 6Gb Mem - Win8 4Core

citroen

Member
Member
Central Scotland

Posts
51
#3
It's now at 28% after 2h 15 mins.Surely it shouldn't take as long as this.
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3-571
    CPU
    i5-3210M
    Memory
    8GB
    Graphics Card(s)
    Intel4000
    Screen Resolution
    1366x768
    Hard Drives
    256GB Samsung Pro 840 ssd.
    Internet Speed
    15.2 Mbps
    Browser
    Internet Explorer 10
    Antivirus
    Norton Internet Security
Posts
474
#4
It took 8 hours on my Acer AX mini desktop. Good thing I started it in the evening so I just left it overnight. But then I had a different issue afterwards which says "Reboot or select proper boot drive" which took me a while to figure out. If you encountered that problem after the recovery is done, message me.

And yup, I agree... before the Acer, I had the Lenovo Q190 which I exchanged for an Acer. Before I returned the Lenovo, I did a system recovery which only took between 10 and 15mins.
 

My Computer

System One

  • OS
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer AX Series & HP i-5 2400s
    Screen Resolution
    Main PC - 2x Sony PS3 3D LED Displays + 1x 22" Philips; HTPC - 47" HDTV w/ 17" LCD secondary display
    Hard Drives
    Internal- 1TB on each system; 1x120GB SSD on main PC
    External (network attached)- 1x2TB Seagate backup; 1x1TB ext. storage; 1x500GB,
    Other Info
    http://tinyurl.com/br4uxrk

    http://tinyurl.com/cwj93pj

citroen

Member
Member
Central Scotland

Posts
51
#5
Thank you very much for your reply.I thought there was something wrong with my laptop.I only got it today to replace a faulty Samsung laptop I got 3 months ago.
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3-571
    CPU
    i5-3210M
    Memory
    8GB
    Graphics Card(s)
    Intel4000
    Screen Resolution
    1366x768
    Hard Drives
    256GB Samsung Pro 840 ssd.
    Internet Speed
    15.2 Mbps
    Browser
    Internet Explorer 10
    Antivirus
    Norton Internet Security

znod

New Member
Power User
Posts
2,156
#7
It's now at 28% after 2h 15 mins.Surely it shouldn't take as long as this.
Sounds unreasonably slow. Rid yourself of it.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

theog

VIP Member
VIP Member
Gold Member
Posts
5,591
#8
Return to Retailer for Repair or Replacement.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
Posts
474
#9
You should create a recovery media back up. According to Acer (I contacted them), it's faster to do recovery from media (USB Flashdrive) than from recovery partition.
 

My Computer

System One

  • OS
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer AX Series & HP i-5 2400s
    Screen Resolution
    Main PC - 2x Sony PS3 3D LED Displays + 1x 22" Philips; HTPC - 47" HDTV w/ 17" LCD secondary display
    Hard Drives
    Internal- 1TB on each system; 1x120GB SSD on main PC
    External (network attached)- 1x2TB Seagate backup; 1x1TB ext. storage; 1x500GB,
    Other Info
    http://tinyurl.com/br4uxrk

    http://tinyurl.com/cwj93pj

citroen

Member
Member
Central Scotland

Posts
51
#10
Thanks to everyone for your replies.I am going to create recovery media on a 32GB usb stick as advised by fourth of july.
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3-571
    CPU
    i5-3210M
    Memory
    8GB
    Graphics Card(s)
    Intel4000
    Screen Resolution
    1366x768
    Hard Drives
    256GB Samsung Pro 840 ssd.
    Internet Speed
    15.2 Mbps
    Browser
    Internet Explorer 10
    Antivirus
    Norton Internet Security

citroen

Member
Member
Central Scotland

Posts
51
#11
Thought I would post this to help anyone else with an Acer laptop.I contacted Acer Support who have assured me that it can take up to 4 hours to do a factory restore on Acer laptops.The laptop is running great with no problems,unlike the Samsung laptop which it has replaced.
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3-571
    CPU
    i5-3210M
    Memory
    8GB
    Graphics Card(s)
    Intel4000
    Screen Resolution
    1366x768
    Hard Drives
    256GB Samsung Pro 840 ssd.
    Internet Speed
    15.2 Mbps
    Browser
    Internet Explorer 10
    Antivirus
    Norton Internet Security