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Solved ACER Desktop with Windows 8 upgrading to Windows 8.1


Postie71

New Member
Posts
2
#1
Original ACER desktop with Windows 8 and it was upgraded through the Windows Store to Windows 8.1
The upgrade came up with errors "the Secure Boot watermark".
I tried various things suggested to fix the error but was unable to.
I backed up the computer data.
I formatted the drive and installed Windows 8.1 from a thumb drive and it installed correctly without errors.
I was unable to install a Product Key Licence as the computer had it imbedded in the bios and I have no label with the key on the machine.
I should not have to purchase another licence. How do I find the original licence key?
I would appreciate any help. Thanks in advance
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    ACR

genet

New Member
Guru
Posts
879
#2

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.

Postie71

New Member
Posts
2
#3
Solved

Thanks for your advice. I was also looking elsewhere and located another program called wpkey which was able to immediately pick out the license from the Bios. I am sure that the thread you added will help other users and the utility mentioned in that thread will basically do the same for others.
Thanks again
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    ACR