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Solved Acer Aspire E1 570 Battery Dies at 40%


#1
hi there,

I have a Acer Aspire E1 570 laptop that I use for college, the laptop is less then 8 months old. For some reason recently it starting going dead at 40% battery charge remaining. I ran a powercfg -energy from the command prompt and it said that my batterys designed charge is 37000 and last full charge untill the battery read it was fully charged is 36526. If some one would happen to know why this is happening that would be great, as i use the laptop on the battery all the time while i'm at school. I was thinking maybe just refresh the PC from the recovery i made using the provided software with the computer. I'm unsure if that would correct the issue. As well as i haven't found anything on google for this issue on my laptop.

Thanks
RitualJman
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Built
    CPU
    AMD BullDozer FX-9590 @4.7GHz
    Motherboard
    Asus SaberTooth 990FX R.2
    Memory
    16GB G.Skill DDR3
    Graphics Card(s)
    EVGA GeForce GTX 980 K|NGP|N ACX 2.0 x2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    ViewSonic vx2025wm Acer P191W
    Screen Resolution
    1680X1050 1440X900
    Hard Drives
    Crucial MX100 512GB SSD
    Seagate 2TB
    WD 2TB USB 3.0 External
    PSU
    EVGA SuperNova 1200W
    Case
    NZXT Phantom 410
    Cooling
    CoolerMaster Siedon 240M
    Keyboard
    Logitech G510 Gaming Keyboard
    Mouse
    Razr Abyssus Gaming Mouse
    Internet Speed
    Realtek Intergrated Gigabyte
    Browser
    Google Chrome
    Antivirus
    Avast
    Other Info
    Internal USB 3.0 54 In 1 memory card reader, Wired Xbox 360 controller, Wired Guitar Hero Guitar, Logitech Wingman

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#2
I would contact Acer, since the laptop is still within the warranty period. There are programs out there that can "fix" errors like this. Most likely you just have a bad battery pack in your laptop.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
#3
Problem with that is that i have to pay to ship the laptop to them and i don't have money to pay to ship it as they won't pay the shipping. I was hoping there was some kind of software glitch that could of been fixed
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Built
    CPU
    AMD BullDozer FX-9590 @4.7GHz
    Motherboard
    Asus SaberTooth 990FX R.2
    Memory
    16GB G.Skill DDR3
    Graphics Card(s)
    EVGA GeForce GTX 980 K|NGP|N ACX 2.0 x2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    ViewSonic vx2025wm Acer P191W
    Screen Resolution
    1680X1050 1440X900
    Hard Drives
    Crucial MX100 512GB SSD
    Seagate 2TB
    WD 2TB USB 3.0 External
    PSU
    EVGA SuperNova 1200W
    Case
    NZXT Phantom 410
    Cooling
    CoolerMaster Siedon 240M
    Keyboard
    Logitech G510 Gaming Keyboard
    Mouse
    Razr Abyssus Gaming Mouse
    Internet Speed
    Realtek Intergrated Gigabyte
    Browser
    Google Chrome
    Antivirus
    Avast
    Other Info
    Internal USB 3.0 54 In 1 memory card reader, Wired Xbox 360 controller, Wired Guitar Hero Guitar, Logitech Wingman

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#4
I think it would be cheaper to ship it to them, than you having to buy a new battery for it
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
#5
Okay, thanks every one I will see about getting the money to ship the thing to them.

Thanks
RitualJman
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Built
    CPU
    AMD BullDozer FX-9590 @4.7GHz
    Motherboard
    Asus SaberTooth 990FX R.2
    Memory
    16GB G.Skill DDR3
    Graphics Card(s)
    EVGA GeForce GTX 980 K|NGP|N ACX 2.0 x2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    ViewSonic vx2025wm Acer P191W
    Screen Resolution
    1680X1050 1440X900
    Hard Drives
    Crucial MX100 512GB SSD
    Seagate 2TB
    WD 2TB USB 3.0 External
    PSU
    EVGA SuperNova 1200W
    Case
    NZXT Phantom 410
    Cooling
    CoolerMaster Siedon 240M
    Keyboard
    Logitech G510 Gaming Keyboard
    Mouse
    Razr Abyssus Gaming Mouse
    Internet Speed
    Realtek Intergrated Gigabyte
    Browser
    Google Chrome
    Antivirus
    Avast
    Other Info
    Internal USB 3.0 54 In 1 memory card reader, Wired Xbox 360 controller, Wired Guitar Hero Guitar, Logitech Wingman

lastof

New Member
Power User
Posts
151
#6
First, go to your Power Options control panel (Windows Key + X > Power Options).

Under the plan that you use (actually you can check all of them), click "Change Settings".

Now click on "Change Advanced Power Settings".

Find the entry for "Battery" and expand it. Check the following nodes:

"Low Battery Level"
"Critical Battery Level"
"Reserve Battery Level"

What are the respective %'s showing?

If nothing there seems amiss, proceed with the following:

Go to Acer's driver download page:

Acer | Download

Click on the "Application" tab. Download and install the "ePower Management" software. If you already have this, just do it anyways.

If you still have no luck - go to this page to recalibrate the battery, here is the first line that is on the page, which sounds like the same problem:

So you’re using your laptop and, all of the sudden, it dies. There was no battery warning from Windows — in fact, you recently checked and Windows said you had 30% battery power left. What’s going on?
How to Calibrate Your Laptop?s Battery For Accurate Battery Life Estimates
 

My Computer

System One

  • OS
    Win8 Pro