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Acer Aspire Bluetooth connection difficulties


New Member
Hi, I have recently started using my Acer Aspire v5-571 laptop after leaving it inactive for a few months at least. Today I tried connecting my Beats Pill speaker to the laptop via Bluetooth but it hasn't ended well. I know it isn't a problem with the speaker as it works perfectly fine with my iPad. I have also updated Bluetooth drivers to version which I got from the Acer website for this specific model laptop. When I open Bluetooth in the PC settings app it just says paired. I have clicked forget this device and tried pairing the devices again and it starts to connect. However, when I open the desktop, in the taskbar is an icon that looks like a hands free ear piece. It seems to be loading something and then the speaker goes back to the paired but not connected state that it was in before. Sometimes if I turn off Bluetooth and then turn back on, it will show a quick driver error message even though I have latest driver updates.

Any information on this would be greatly appreciated. Thanks in advance.

My Computer

System One

  • OS
    Windows 8.1
    Computer type