Solved Accessing internet

APSB

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I have windows 8 on a Samsung computer. I can access the internet in desktop mode. However now when I go into the apps screen I cannot now access any app that needs the internet eg. apps store. I am told I have no internet access even though I can see it is connected. Any help?
 
How are you signed in to your windows....are you using a local account or a MS account? In order to use the apps of the start (metro) screen you have to sign up for a windows account and sign into windows using that MS account to use any of those apps.
 
Hi Bassfisher6522. I am sorry I don't understand. I don't know what the accounts you mention are
 
A local account uses any user name (and password if you want one) to sign in to Windows 8. While a Microsoft account, you use a Hotmail.com or a live.com account to sign into Windows. You need to use a Microsoft account as Bassfisher6522 mentioned to download/use apps from the store.
 
Hi, sorry to be so dim but I have just found out I am indeed signed in to a MS account
 
Hi, sorry to be so dim but I have just found out I am indeed signed in to a MS account


It sounds like you may have system file and/of component store corruption which is a common problem and can usually be repaired.

You just need to open an http://www.eightforums.com/tutorials/2754-elevated-command-prompt-open-windows-8-a.html then type or copy and paste the following command and hit Enter.
Code:
sfc /scannow

After the scan completes which can take a while, it may say something like some files were corrupted but could not be repaired then something about the CBS log etc.

After a few reboots with sfc scan's in between, if it doesn't pass then just run the next DISM repair command below. I don't need to see the log file. :)

Reboot the machine then run the following command to repair the component store.

Code:
Dism /Online /Cleanup-Image /RestoreHealth

It may take a while to complete the repair, it should say repairs were completed etc. a reboot may be required in order to fix the App connection, wireless connection, missing explorer countless other problems.

After the reboot run the sfc /scannow again to make sure that the system files have been fixed. :)
 
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