I have windows 8 on a Samsung computer. I can access the internet in desktop mode. However now when I go into the apps screen I cannot now access any app that needs the internet eg. apps store. I am told I have no internet access even though I can see it is connected. Any help?
Solved Accessing internet
- Thread starter APSB
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bassfisher6522
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How are you signed in to your windows....are you using a local account or a MS account? In order to use the apps of the start (metro) screen you have to sign up for a windows account and sign into windows using that MS account to use any of those apps.
A local account uses any user name (and password if you want one) to sign in to Windows 8. While a Microsoft account, you use a Hotmail.com or a live.com account to sign into Windows. You need to use a Microsoft account as Bassfisher6522 mentioned to download/use apps from the store.
chev65
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It sounds like you may have system file and/of component store corruption which is a common problem and can usually be repaired.
You just need to open an http://www.eightforums.com/tutorials/2754-elevated-command-prompt-open-windows-8-a.html then type or copy and paste the following command and hit Enter.
Code:
sfc /scannowAfter the scan completes which can take a while, it may say something like some files were corrupted but could not be repaired then something about the CBS log etc.
After a few reboots with sfc scan's in between, if it doesn't pass then just run the next DISM repair command below. I don't need to see the log file.
Reboot the machine then run the following command to repair the component store.
Code:
Dism /Online /Cleanup-Image /RestoreHealthIt may take a while to complete the repair, it should say repairs were completed etc. a reboot may be required in order to fix the App connection, wireless connection, missing explorer countless other problems.
After the reboot run the sfc /scannow again to make sure that the system files have been fixed.
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chev65
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This only makes changes to system files if they are corrupted. No data will be lost with those commands.
chev65
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It's almost like I planned that all out and somehow knew it would work.
Thanks for the rep APSB.
