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Solved a disk read error occurred press ctrl alt del to restart


ariaza

New Member
Posts
4
#1
HELP
I have a toshiba laptop running windows 8. I went to delete photos off a usb when my laptop froze. I turned off the laptop by the power button waited, then when I turned the laptop back on it came up with the message

a disk read error occurred press ctrl alt del to restart


Each time I press ctrl alt del it returns to this message. I can only go to F2 or F12. I know a little about computers but not enough to fix something like this. All replies would be greatly appreciated.

Thanks for your time
 

My Computer

System One

  • OS
    Windows 8

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#2
Welcome to EightForums, ariaza.

It's a USB thumb drive I assume. I suggest to unplug the drive, then try to reboot.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
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    Acer Windows PS/2
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    Wireless Microsoft Arc
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    54mbp/s
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    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

ariaza

New Member
Posts
4
#3
Hi HippsieGypsie

Yes it was a usb thumbdrive and I removed the usb after i first turned off laptop and waited a bit before I turned it back on.

Thanks
ariaza
 

My Computer

System One

  • OS
    Windows 8

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#4
And so you still have the problem?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

Mystere

Power User
VIP Member
Power User
Posts
1,925
#6
Sounds like your hard disk crashed. Bring it to a shop.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
    2560x1440 + 2x 2048x1152
    Hard Drives
    Corsair m4 256GB, 2 WD 2TB drives
    Case
    Antec SOLO II
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Logitech MX

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#7
Thanks, Mystere. I suppose there's no way he can test with exterior equipment?

I know it's something you may not want to hear, ariaza, but Mystere is probably correct. He's more savvy at this stuff than I.

Please report back what happens.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

Mystere

Power User
VIP Member
Power User
Posts
1,925
#8
Well, certainly, there are ways to test if you are savvy enough. But if you're savvy enough, you probably know them already. Maybe you've got a neighborhood geek that can help you out ;)

The easiest way to test the hard drive is to put it in another computer... You can also listen to it careful, and listen for "clicking" or other strange noises.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
    2560x1440 + 2x 2048x1152
    Hard Drives
    Corsair m4 256GB, 2 WD 2TB drives
    Case
    Antec SOLO II
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Logitech MX

Mustang

New Member
Member
Australia

Posts
716
#9
A lot of people have had boot issues with W8. This is a post I just did in another thread on this forum. Click --> here. I also got the error message: "No disk detected", but there was nothing wrong with the disc. Do you have a windows installation disc, or third party partition manager CD, that you can put in your burner and boot off? This would detect and show your HD if it's still operable. Also maybe a friend could help you re-set your BIOS to default. Do you know how to remove the battery pack? If so, take it out, and leave it out for awhile to let all residual current drain, and then replace and restart which I have found sometimes helps in situations like this.
 

My Computer

System One

  • OS
    Windows 7 Ult Reatil & Win 8 Pro OEM
    System Manufacturer/Model Number
    Built as DIY
    CPU
    6 core 12 thread & 4 core
    Motherboard
    Inel Extreme & Intel standard
    Memory
    12GB & 8GB
    Graphics Card(s)
    3 top end SLI linked & onboard
    Sound Card
    In built in graphics card & onboard
    Monitor(s) Displays
    24 & 23 inch Samsung LED backlit
    Screen Resolution
    High def
    Hard Drives
    Corsair Force 128GB SATA3 SSDs in each machine. Plus several external USB3 and eSATA spinner HDs

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#10
The head slamming against the platter ticking. Not a pleasant sound! I had that happen once on a slave drive. I intuitively knew that something was wrong and sure enough -> Trashed. I was using it for backing up. Luckily I had a spare to replace.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

Mustang

New Member
Member
Australia

Posts
716
#11
The worst sound is the sound of silence when you hit the start button and you can smell that electrical burning odour. Like I did after an electrical storm had passed.
 
Last edited:

My Computer

System One

  • OS
    Windows 7 Ult Reatil & Win 8 Pro OEM
    System Manufacturer/Model Number
    Built as DIY
    CPU
    6 core 12 thread & 4 core
    Motherboard
    Inel Extreme & Intel standard
    Memory
    12GB & 8GB
    Graphics Card(s)
    3 top end SLI linked & onboard
    Sound Card
    In built in graphics card & onboard
    Monitor(s) Displays
    24 & 23 inch Samsung LED backlit
    Screen Resolution
    High def
    Hard Drives
    Corsair Force 128GB SATA3 SSDs in each machine. Plus several external USB3 and eSATA spinner HDs

ariaza

New Member
Posts
4
#12
Hi HippsieGypsie and Mustang
I do have a friend that is great with computers. He came and helped me. I have an external hard drive that I keep all my important photos, documents on, so we just put windows 8 back on the laptop from scratch and it worked.

I now have a fully functional laptop again.

Thank you for both answering my queries.

Cheers
ariaza
 

My Computer

System One

  • OS
    Windows 8

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#13
I'm glad it wasn't a hard drive. :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Posts
2
#14
I have a dell laptop running windows 8. I went to delete photos off a usb when my laptop froze. I turned off the laptop by the power button waited, then when I turned the laptop back on it came up with the message

a disk read error occurred press ctrl alt del to restart


Each time I press ctrl alt del it returns to this message. I can only go to F2 or F12. I know a little about computers but not enough to fix something like this. All replies would be greatly

Thanks for your time[/QUOTE]
 

My Computer

System One

  • OS
    win 8
Posts
2
#15
i have a dell laptop running windows 8. I went to delete photos off a usb when my laptop froze. I turned off the laptop by the power button waited, then when i turned the laptop back on it came up with the message

a disk read error occurred press ctrl alt del to restart


each time i press ctrl alt del it returns to this message. I can only go to f2 or f12. I know a little about computers but not enough to fix something like this. All replies would be greatly

thanks for your time
[/quote]

help
i have a toshiba laptop running windows 8. I went to delete photos off a usb when my laptop froze. I turned off the laptop by the power button waited, then when i turned the laptop back on it came up with the message

a disk read error occurred press ctrl alt del to restart


each time i press ctrl alt del it returns to this message. I can only go to f2 or f12. I know a little about computers but not enough to fix something like this. All replies would be greatly appreciated.

Thanks for your time
 

My Computer

System One

  • OS
    win 8

XweAponX

New Member
VIP Member
Pro User
#16
Hi HippsieGypsie and Mustang
I do have a friend that is great with computers. He came and helped me. I have an external hard drive that I keep all my important photos, documents on, so we just put windows 8 back on the laptop from scratch and it worked.

I now have a fully functional laptop again.

Thank you for both answering my queries.

Cheers
ariaza

I'm glad you got going. You should not have had to reinstall from scratch, there are several disk checking programs you can use from a boot disk. You can get them all from Hirens Boot Disk, or you can download them individually. GWscan can repair most seagate and WD drives, the seagate disk scanner works well in both dos and GUI mode. western digital uses a program similar to GWscan. For hitachi, samsung and Toshiba, use their tools.

If this happens again we'll help you make a boot disk with the drive scanner on it.

Just to be safe, you should run a full CHKDSK in windows 8, on all visible partitions, there may still be an inconsistency in the drive.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.