8GB of RAM installed, Windows sees only 4

[cb2367]

I'm certain I have the right memory installed. I just noticed that Windows seems to think I only have 4GB installed (I have 8 installed). In doing some research about this, I found that maybe the BIOS needs to be updated. I don't want to update the BIOS unless necessary in order to avoid something getting messed up.

 

[topgundcp]

If you are running 32 bit then that's what you get. 32Bit can only see 4GB max.

 

[cb2367]

Well, the version of Windows I got was a full version download 32 bit and 64 bit. I'm sure that I'm seeing in the system configuration that the version of Windows installed is 64-bit

 

[vrosa]

Have you noticed some hardware reserved memory ?
Is memory remap feature enabled in BIOS?

 

[TONSCHUH]

Firstly double-check here and here, if you are using compatible RAM, as you didn't put the whole kit-name into your System Specs.

 

[cb2367]

This is what I have installed for RAM:

G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) Desktop Memory Model F3-14900CL9D-8GBXL - Newegg.com

 

[fireberd]

Check the BIOS and see if all 8GB is recognized in the BIOS. Windows will only recognize what the BIOS recognizes.

 

[cb2367]

I have memory installed in banks 1 and 3. The BIOS only sees bank 3, therefore, only 4GB of RAM.

So now what do I need to do? Take out the RAM and put it back in? Is one of the sticks bad?

 

[TONSCHUH]

Download AIDA64 and check if both DIMM-Slots are shown as "full", if not swap the Sticks around and check again.

If now a different DIMM-Slot is shown as full, then 1 Stick is most likely faulty.

Make sure that you put them in the right slots too.