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3 BSODs in 1 Month, Seemingly Random


msmith65

New Member
Posts
2
#1
I have a refurb Acer Aspire laptop that I use lightly -- no gaming, mostly just surfing and word processing.

I'm not sure what was going on when each crash happened, but it's possible I had a lot of windows and programs running at once.

I think the code was 0xa00001. There might have been more zeroes than that.

I've read much of this thread, and you guys are amazing.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire
    CPU
    AMD E2-6110 APU with AMD Radeon R2 Graphics
    Motherboard
    Acer Larne
    Memory
    16.00 GB
    Graphics Card(s)
    AMD Radeon(TM) R2 Graphics
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) Bluetooth Audio Devic
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    WDC WD10JPVX-22JC3T0
    Browser
    Chrome
    Antivirus
    AVG Free
    Other Info
    Graphics driver version 13.302.1101.1004
    5/22/2014

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#2
Please fill in your system specs
Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:
View attachment 65098
View attachment 65099


We'll need your system specs for possible solutions for this crash.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

msmith65

New Member
Posts
2
#3
Done. Thank you.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire
    CPU
    AMD E2-6110 APU with AMD Radeon R2 Graphics
    Motherboard
    Acer Larne
    Memory
    16.00 GB
    Graphics Card(s)
    AMD Radeon(TM) R2 Graphics
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) Bluetooth Audio Devic
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    WDC WD10JPVX-22JC3T0
    Browser
    Chrome
    Antivirus
    AVG Free
    Other Info
    Graphics driver version 13.302.1101.1004
    5/22/2014

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#4
Please check your manufacturer for driver updates





Diagnostic Test
DRIVER VERIFIER

Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please read and run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset