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Solved 2 New important updates


#1
I just installed

KB2933809

&

KB2957390

They fixed my Lock screen pictures issues & my Start screen pictures issues & enabled some old programs to function again. :)

Just thought I would pass the information along.

Check Windows Update & see if they are available to you.
They may not be available for all systems.

EDIT-- They fixed my ability to add pictures from my computer to the Forum. :)
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

alphanumeric

slightly off center
VIP Member
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#2
I see KB2933809 in my update history, 4/8/2014. I'm pretty sure it came after update 1. I don't see KB2957390 listed though. Can't say as I had any of the problems you mentioned. If I did I didn't notice it. I auto log in and boot right to desktop.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

Wenda

Member
Power User
#3
I see KB2933809 in my update history, 4/8/2014. I'm pretty sure it came after update 1. I don't see KB2957390 listed though. Can't say as I had any of the problems you mentioned. If I did I didn't notice it. I auto log in and boot right to desktop.
Same here re the updates. And I haven't noticed any issues (yet).

Just did an update search, KB....7390 doesn't show up, nor is it already installed.


Wenda.
 

My Computer

System One

  • OS
    Windows 8.1 'Ultimate' RTM 64 bit (Pro/WMC).
    Computer type
    Laptop
    System Manufacturer/Model
    Acer AS8951G 'Desktop Replacement'.
    CPU
    [email protected]/3.1Ghz.
    Motherboard
    Acer
    Memory
    [email protected]
    Graphics Card(s)
    GeForce GT555M 2GB DDR3
    Sound Card
    Realtek HD w/Dolby 5.1 surround.
    Monitor(s) Displays
    Built-in. Non-touch.
    Screen Resolution
    18/4" 1920x1080 full-HD.
    Hard Drives
    Toshiba 750GBx2 internal. 1x2TB, 2x640GB, 1x500GB external.
    PSU
    Stock.
    Case
    Laptop.
    Cooling
    Stock.
    Keyboard
    Full 101-key
    Mouse
    USB cordless.
    Browser
    IE11, Firefox, Tor.
    Antivirus
    Windows Defender, MalwareBytes Pro.
    Other Info
    BD-ROM drive.

CountMike

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Guru
Belgrade , Serbia

Posts
4,664
#4
KB2933809 was installed with latest updates but KB2957390 can't find installed or as available. Can't find what "problem" it's supposed to fix.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

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Guru
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#5
KB2957390 < typo maybe?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
#6
KB2933809 was installed with latest updates but KB2957390 can't find installed or as available. Can't find what "problem" it's supposed to fix.
See this for KB2957390:

You are unable to uninstall IIS after you install KB2919355 in Windows 8.1 or Windows Server 2012 R2

See this for kb2933809:

Compatibility update is available for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2: April 2014

No wonder my older programs started working & the pictures issues. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

CountMike

Well-Known Member
VIP Member
Guru
Belgrade , Serbia

Posts
4,664
#7

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

CountMike

Well-Known Member
VIP Member
Guru
Belgrade , Serbia

Posts
4,664
#8

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

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slightly off center
VIP Member
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#9
OK, I'm still confused, but that's nothing new. :D
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

CountMike

Well-Known Member
VIP Member
Guru
Belgrade , Serbia

Posts
4,664
#10

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
#11

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

CountMike

Well-Known Member
VIP Member
Guru
Belgrade , Serbia

Posts
4,664
#12
An update to uninstall another update ???
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
#13

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

Zardoz

New Member
Phoenix

Posts
5
#14
My computer shows KB2933809 and KB2957390 as needing to be installed. However, when I try to install I get an error message saying that they are not needed. Tired this over and over even with multiple reboots in between.

Ideas?
 

My Computer

System One

  • OS
    Windows 8.1 Clean Install
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS8700
    CPU
    i7
    Memory
    16GB
    Graphics Card(s)
    nvidia 640
    Sound Card
    mobo
    Monitor(s) Displays
    Dell P2412
    Hard Drives
    1TB Seagate
    250GB Samsung SSD for c: (my upgrade)
    Internet Speed
    high speed cable typical speed test 35Mbps down 25Mbps up
    Browser
    IE11 and Chrome
    Other Info
    Workgroup networking mixed computers including XP, 2000, 7 and now 8.1

gahbmwm5

Member
Member
Posts
55
#15
Thanks for 'clearing up the confusion David...:)
The reason that Windows Update did not pick up KB2957390 for my system (laptop) is that I do not have Microsoft Internet Information Services installed!

I do have KB2933809 installed which was picked up by Windows Update after KB2919355 (Windows 8.1 Update file) was installed.
 

My Computer

System One

  • OS
    Windows 8.1 Pro Media Center X 64
    Computer type
    Laptop
    System Manufacturer/Model
    Asus K55A
    CPU
    Intel i5 3rd Generation
    Memory
    8GB DDR3 PC3-12800
    Graphics Card(s)
    Intel HD4000
    Screen Resolution
    1366x768 (WXGA)
Posts
13
#16
KB2933809 was installed with latest updates but KB2957390 can't find installed or as available. Can't find what "problem" it's supposed to fix.
You are unable to uninstall IIS after you install KB2919355 in Windows 8.1 or Windows Server 2012 R2

MS Kb article on KB2957390 said:
Consider the following scenario:
  • You have a computer that is running Windows 8.1 or Windows Server 2012 R2.
  • You have update 2919355 and Microsoft Internet Information Services (IIS) installed on the computer.
  • You try to uninstall IIS.
In this scenario, the uninstallation fails. Additionally, IIS is rolled back and may not function correctly.
Compatibility update is available for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2: April 2014

MS Kb article on KB2933809 said:
This compatibility update is a software update that improves the compatibility experience in Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2. Microsoft regularly releases Windows compatibility updates to improve the overall user experience.
This compatibility update is dated April 2014.
For more information about the improvements, see the "Applications or devices that experience a change in behavior after you install this update" section and the "Applications and devices that are included in this update" section.

The following files are available for download from the Microsoft Download Center:
Operating system Update
All supported x86-based versions of Windows 8.1 Download the update package now.
All supported x64-based versions of Windows 8.1 Download the update package now.
All supported x64-based versions of Windows Server 2012 R2 Download the update package now.

The kinds of problems that are resolved by application compatibility updates

When you try to install and run certain games or applications in Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, you may experience one or more of the following symptoms:
The game, the application, or the driver is installed incorrectly.
The game, the application, or the driver causes system instability.
The primary functions of the game, the application, or the firmware do not work correctly.

Compatibility updates trigger several changes in Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2.
The following are the most common.

Hard block
This prevents an application that is incompatible with Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2 from running on the system.
Note Microsoft enables Windows to put a hard block on a non-Microsoft application only if the manufacturer is notified.

Soft block
This notifies you when a primary function of the application may not work or may cause application instability.

Driver block
This may block an existing driver on your computer. When the driver is migrated during the upgrade, an Inbox driver will be installed.

Applications and devices that are included in this update

Applications or Devices

Version

Behavior after you install the update

Music Stage

1.6.225.0

Improves the user experience of the application.

Chromazone

1.0.3.0

Improves the user experience of the application.

Math Karting

1.0.0.5

Improves the user experience of the application.

Nero 2014 Platinum -
Blu-ray Player Chinese

12.0.20064

Improves the user experience of the application.

Office immersive apps

N/A

Improves the user experience of the application.

Baidu Photo Manager
(百度相片管家) Sim_Chinese

2.0.2.100

Application handles online-only OneDrive smart files correctly.

Netease Photo Manager
(网易相片管家) Sim_Chinese

1.0.1.8

Application handles online-only OneDrive smart files correctly.

Avira apps

10.*

Blocks application installation.

Broadcom Virtual Wireless Adapter

N/A

Blocks installation of the driver
because it affects system stability.

Kaspersky Endpoint Security

10.1.0.867, 10.2.1.23

Blocks upgrade of the driver
because it affects system stability.


- Properties

Article ID: 2933809 - Last Review: April 8, 2014 - Revision: 1.0

Applies to
Windows 8.1 Enterprise
Windows 8.1
Windows 8.1 Pro
Windows RT 8.1
Windows Server 2012 R2 Datacenter
Windows Server 2012 R2 Essentials
Windows Server 2012 R2 Foundation
Windows Server 2012 R2 Standard
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD Phenom II 3-core 2.3 GHz
    Motherboard
    ASUS M4A785-M (AM2+)
    Memory
    4 x 1GB Crucial DDR2 1066 Mhz
    Graphics Card(s)
    onboard ATI HD 4200 256MB
    Monitor(s) Displays
    Dell ST2421L
    Screen Resolution
    1366 x 768
    Hard Drives
    SSD Mushkin Chronos 120 GB (24 GB system partition)
    PSU
    Rocketfish 500W
    Cooling
    redundant
    Keyboard
    wireless
    Mouse
    different wireless
    Internet Speed
    12 MB/s max, 1 to 2 MB/s typical
    Browser
    Opera 20.0.1387.91 stable
    Antivirus
    Yes, I've got one.

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