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100% HD load, after Automatic Repair on Asus X502c laptop


Posts
20
#1
I'm really at a loss what to do with this laptop. It runs after Automatic Repair, but the HD's spinning at 100% all the time, even though Task Manager tells me nothing's running. iI've been through the running processes, and tried to turn off the not-needed ones, but to no avail. I've had the laptop on for 60 mins, and it's still at 100%

What could be causing this? I'm really stuck, as there's no DVD-ROM drive, and no way of taking the hard drive out, as the bottom of the chassis has no access points on it.

What could I do to acertain what the problem is? Even if I make a USB boot drive, will it have the tools on it to repair the problems?

Many thanks :)

EDIT: Just checked on Task Manager again, and there's 1400 background processes running? Including multiples of the ASUS "Smart Gesture Loader" Is there a way of disabling this software?

And is there a way of repairing the Windows install without losing all the data? I did try a Refresh, but the PC kept asking for a password......

Just taken the drive out and opened up HD Tune, and it's come up with these errors:

Capture.JPG
 
Last edited:

My Computer

System One

  • OS
    Windows 7 HP 64Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 3330 @ 3.00GHz
    Motherboard
    MSI B75MA-P45 (MS-7798) (SOCKET 0)
    Memory
    8.00GB Dual-Channel DDR3
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7800 Series (MSI)
    Monitor(s) Displays
    LG IPS234 ([email protected])
    Screen Resolution
    1920x1080
    Hard Drives
    128GB OCZ-AGILITY3 ATA Device (SSD)
    1TB SAMSUNG HD103SJ ATA Device (SATA)

ArazelEternal

Prince of Darkness
Power User
Cross Plains

Posts
255
#2
Unfortunately issues like that tend to be caused by a hard drive failure. I think that point is further proven by the fact that you see two warnings in that HD Tune program. Try running chkdsk C: /R from a elevated command prompt and see if it comes up with any errors.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium
Posts
20
#3
Many thanks for the quick reply. If the drive is DOA, is there a way I can install a new hard drive without having to buy a new copy of Windows 8? I think I read somewhere that if the machine has just a Windows 8 sticker on the bottom, the licence key is stored in the UEFI Bios?

How could I get hold of a copy of W8 that mirrors the one that was used by ASUS? (I have some Digital River copies of W8 - would these match up?) O would it be a case of buying a license from Softicle etc?

Many thanks :)
 

My Computer

System One

  • OS
    Windows 7 HP 64Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 3330 @ 3.00GHz
    Motherboard
    MSI B75MA-P45 (MS-7798) (SOCKET 0)
    Memory
    8.00GB Dual-Channel DDR3
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7800 Series (MSI)
    Monitor(s) Displays
    LG IPS234 ([email protected])
    Screen Resolution
    1920x1080
    Hard Drives
    128GB OCZ-AGILITY3 ATA Device (SSD)
    1TB SAMSUNG HD103SJ ATA Device (SATA)

ArazelEternal

Prince of Darkness
Power User
Cross Plains

Posts
255
#4
If the computer has a sticker for Windows 8 on it, it means it came preinstalled with it. In that case, your Win8 key is stored within the UEFI BIOS and Windows will retrieve it from there when it is reinstalled. You do not have to use any special version or image of Windows. All you have to do is make sure that the image or install media you use is the same version of Windows 8 that came with the PC, whether that be Core (Home), or Pro and 32bit or 64bit. I would assume the latter but cant be too sure.

So in short, you will not have to buy another Win8 key. Just make sure that you use the correct reinstallation media.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium
Posts
20
#5
Thanks. How could I find out which version of W8 the machine is using? And as the drive sort of works, could I not just use Macrium Reflect to clone the old drive with? Or would it fail due to the errors? And if I clone the drive, would it cause problems with the licence?

Ahem, how hard would it be to find an SSD? (Fancy a speed increase!)

Cheers ;)

EDIT: Just found this link:

PC Hell: Clone a Hard Drive With Bad Sectors

Has anyone used this software? And is it hard to use?
 

My Computer

System One

  • OS
    Windows 7 HP 64Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 3330 @ 3.00GHz
    Motherboard
    MSI B75MA-P45 (MS-7798) (SOCKET 0)
    Memory
    8.00GB Dual-Channel DDR3
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7800 Series (MSI)
    Monitor(s) Displays
    LG IPS234 ([email protected])
    Screen Resolution
    1920x1080
    Hard Drives
    128GB OCZ-AGILITY3 ATA Device (SSD)
    1TB SAMSUNG HD103SJ ATA Device (SATA)

ArazelEternal

Prince of Darkness
Power User
Cross Plains

Posts
255
#6
Cloning the drive would not cause issues with the license. However, since it is a good chance that the HDD is failing, I wouldnt try to clone it as files could end up corrupt and only give you more headaches than you are already dealing with.

Without booting into the OS, there is no way to be 100% certain. However I would put my money on it being Windows 8 Core (home) 64bit. It has only 4GB RAM from the specs I can find online but there really isnt any reason to not go with 64bit unless your trying to use some really legacy programs or hardware.

EDIT:

If you can get into Windows, one way to see exactly what the OS is to go into File Explorer and right click on This PC, then click on Properties. It will tell you in there.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium
Posts
20
#7

My Computer

System One

  • OS
    Windows 7 HP 64Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 3330 @ 3.00GHz
    Motherboard
    MSI B75MA-P45 (MS-7798) (SOCKET 0)
    Memory
    8.00GB Dual-Channel DDR3
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7800 Series (MSI)
    Monitor(s) Displays
    LG IPS234 ([email protected])
    Screen Resolution
    1920x1080
    Hard Drives
    128GB OCZ-AGILITY3 ATA Device (SSD)
    1TB SAMSUNG HD103SJ ATA Device (SATA)

ArazelEternal

Prince of Darkness
Power User
Cross Plains

Posts
255
#8
Yeah. Just follow all the steps listed in that Microsoft article and go from there. That should help you out.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium
Posts
20
#9

My Computer

System One

  • OS
    Windows 7 HP 64Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 3330 @ 3.00GHz
    Motherboard
    MSI B75MA-P45 (MS-7798) (SOCKET 0)
    Memory
    8.00GB Dual-Channel DDR3
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7800 Series (MSI)
    Monitor(s) Displays
    LG IPS234 ([email protected])
    Screen Resolution
    1920x1080
    Hard Drives
    128GB OCZ-AGILITY3 ATA Device (SSD)
    1TB SAMSUNG HD103SJ ATA Device (SATA)

ArazelEternal

Prince of Darkness
Power User
Cross Plains

Posts
255
#10
That should work out fine. You can probably use the same caddy I would think, but I wont guarantee it. You will likely have to use a 2.5" to 3.5" converter with it which in most cases comes with the SSD.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium

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