Windows 8 and 8.1 Forums


WD Passport external drive asks for 48 digit recovery key

  1. #1


    Posts : 2
    Windows 10

    WD Passport external drive asks for 48 digit recovery key


    Hi,

    My WD Passport external drive suddenly now asks for a 48 digit Bit locker recovery key. It was never encrypted before and has been working properly. Any idea what happened? Is my drive corrupted?

    Appreciate any help. Thanks much!

      My System SpecsSystem Spec

  2. #2


    Austin TX metro area
    Posts : 558
    Windows 7 Pro 64bit [MS blue-disk set]


    Is this one of those devices that use SmartWare and/or DriveUnlock to allow the computer to access the hard-drive?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 10


    Thanks for your response RolandJS. I have never used anything on it. It's a normal drive and just worked whenever I plug it in.
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    Windows 8.1 Pro x64


    You might of accidentally set an encriyption service. See if there is any way to get rid of it.
      My System SpecsSystem Spec

  5. #5


    Is it bitlocker or ransom ware? a screenshot would help
      My System SpecsSystem Spec

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