Solved BitLocker To Go - won't unlock, HP Stream 7 - Key is OK

alexncfc

New Member
Messages
35
Location
UK
Hi all,

I purchased a 64GB MicroSD card for my HP Stream 7 tablet (running Windows 8.1 Home) as storage is very limited on the device - my intention was/is to store all my OneDrive files (currently around 16GB worth of data) on the SD card so I could have all my files available offline. However, with it being a tablet and conscious of its portable nature, I wanted to encrypt the MicroSD card using BitLocker (the C: drive is encrypted on the tablet by default) - but this edition of Windows 8.1 won't let me encrypt the SD card.

So I put the SD card into my Windows 10 Pro machine, and it allowed me to encrypt it and I have the key (written down as well as stored in my Microsoft account) - it took a long time to encrypt. When I plug the SD card back into my tablet, it prompts me to enter the password I set when encrypting the SD card on the Windows 10 Pro machine. But it isn't recognised. I've also tried the 48-digit recovery key, but this does not work either - it just reads "The password entered is incorrect" - I can assure that it is correct! If I plug it into my Windows 10 machine, it again asks for the password - which it accepts!

Is there anything I can do to get the BitLocker encrypted card to be unlocked on my Windows 8.1 tablet??

If not, is there any way to get Windows 8.1 standard to allow me to encrypt the MicroSD card volume?

Thank you for any feedback and help :)
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V5-571
    CPU
    Intel Core i3-2365M @ 1.40Ghz
    Memory
    6GB
    Graphics Card(s)
    Intel(R) HD Graphics 3000
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi HTS547575A9E384 - 750GB
    Internet Speed
    4-6 Mb
    Browser
    Chrome
    Antivirus
    Microsoft (Windows 8.1)
Just thought I'd update my (unanswered) thread!

This is now solved -

When I first encrypted the card in Windows 10 Pro, I did so via the Command Line, which invoked a dialog box giving me the % of the encryption. I thought this was the only way to enable BitLocker encryption.

As it turns out, if I'd gone through the Control Panel applet, it'd have started a wizard, and one of the questions was whether to enable "compatibility mode", as the other mode was for Windows 10 1511 build only. Formatting the drive to NTFS and enabling this compatibility mode means my MicroSD card is now functional in Windows 8.1 (or indeed any Windows with BitLocker)

Alex
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V5-571
    CPU
    Intel Core i3-2365M @ 1.40Ghz
    Memory
    6GB
    Graphics Card(s)
    Intel(R) HD Graphics 3000
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi HTS547575A9E384 - 750GB
    Internet Speed
    4-6 Mb
    Browser
    Chrome
    Antivirus
    Microsoft (Windows 8.1)
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