Windows 8 and 8.1 Forums


Can't get rid of virus/Malware with fresh install of Win 8

  1. #1


    Posts : 2
    Windows 10

    Can't get rid of virus/Malware with fresh install of Win 8


    Hi guys,
    This is my first post on Eight Forums so go easy on me.
    I am trying to do a fresh install of windows 8 on my Toshiba satellite laptop after failing to rid it of something called (istartsurf) which seems to take over my browser everytime i fire up internet explorer.
    I created a boot usb drive and proceeded to reinstall win8. I chose to wipe everything and set the laptop up as a new pc but when the install had finished and everything looked shiny and new, low and behold the istartsurf issue is still there as soon as I open up internet explorer.
    Where is this virus hiding and how is it making it back onto my new install?
    Can anyone advise me where I am going wrong with getting a brand new install virus free?

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 10


    Thanks for the swift reply.
    I came up with the same results when I did a google search, but I was a bit weary of downloading more items connected with this virus and ending up with more rubbish on my laptop. I suppose I have nothing to loose trying some of the removal methods now I have reinstalled a fresh copy of windows 8. It was just annoying me how it managed to survive the wipe and reinstall.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by Liddley View Post
    Thanks for the swift reply.
    I came up with the same results when I did a google search, but I was a bit weary of downloading more items connected with this virus and ending up with more rubbish on my laptop. I suppose I have nothing to loose trying some of the removal methods now I have reinstalled a fresh copy of windows 8. It was just annoying me how it managed to survive the wipe and reinstall.
    Have you already tried download any of the following tools?
    • AdwCleaner
    • Malwarebytes Anti-Malware
    • Trend Micro Internet Security
      My System SpecsSystem Spec

  5. #5


    Spy bot
    malwarebytes
    CCleaner
    AVG Internet Security
    Trend
    Aviva
    you can always uninstall after cleaning up.

    Go to MajorGeeks.com and see what they have
      My System SpecsSystem Spec

Can't get rid of virus/Malware with fresh install of Win 8
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