Windows 8 and 8.1 Forums


Access denied to files on external HDD

  1. #1


    Posts : 10
    windows 8.1 x64

    Access denied to files on external HDD


    Hello,
    I have the following problem.
    I bought an external HDD (WD Elements 1TB) and used it for a while for backup purposes. I used it on several computers for saving files.
    Now I discovered that a number of files are not accessible. I get a message" File access permission denied". Also, it asked me to save encription key when I used it on other pc. I never used encription, so why this message?
    How can I get my files back?

    Your help would be very much appreciated.

    Edit: 2 of my pc's have windows 8.1 and I other "had" windows 7.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Have you checked the permission of these files?
    Right click a file/folder>properties>security tab>advanced, there you can check if you have the permission and if not get the permission.
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    windows 8.1 x64


    Yes. I also checked "sharing" for everyone full control. No luck. Some of these files are highlighted with green color if that is helpful.
      My System SpecsSystem Spec

  4. #4


    Posts : 10
    windows 8.1 x64


    I've figiured that those green files have been encrypted using EFS, although I didn't use it. Do not know what triggered it. I have "lost" the encryption key. So did I lost my files...?
      My System SpecsSystem Spec

  5. #5



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I don't know if it works, but I think this would be worth reading EFS decrypting Files | Wikipedia
      My System SpecsSystem Spec

  6. #6


    Posts : 10
    Windows 8.1 64 Bit And Windows 7 Ultimate


    Hi,
    I have a solution that worked for me when i had this problem (I also had a western digital external hdd). Anyway to fix this Take Ownership Shortcut - Windows 7 Help Forums (yes it is windows 7 forms but it works). Follow the tutorial on the website. Hope it works
      My System SpecsSystem Spec

Access denied to files on external HDD
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