Windows 8 and 8.1 Forums

Major problems with New Lenovo

  1. #11

    Posts : 2,214
    Windows 10 Pro 64bit

    Quote Originally Posted by majulook View Post
    Lenovo support website has the specific steps on how to restore PC to the factory default for each model.
    IMHO you should use that information and restore the system.
    Always the last resort, was it needed for sure, something we never knew for sure yet. Thread starter never posted more lately.

      My System SpecsSystem Spec

  2. #12

    Quote Originally Posted by MEFLGram View Post
    Thanks for the advice. I am reading up on how to do a system restore and working with the Lenovo forums. Do you think this will get rid of all the viruses and malware? The man who was trying to sell me a product to repair it said it would not......
    This is one of the possible scams in the internet. By the way, what is the phone / toll-free number that you dialled? It's best that you put it here for everyone's awareness.

    For the option to reset Windows 8, you can check the following resources on how to perform a reset on Windows 8:
    How to refresh, reset, or restore your PC
    How to reset a Windows 8 computer?

    To uninstall McAfee completely, you can use the uninstall tool MCPR here:
    How to uninstall or re-install supported McAfee products using the Consumer Products Removal tool

    For the download of the other 3rd-party antivirus, you can check it out here:
    Malwarebytes Anti-Malware
    Trend Micro Internet Security
      My System SpecsSystem Spec

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Major problems with New Lenovo
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