Windows 8 and 8.1 Forums


Invalid URL displaying malware window

  1. #1


    Posts : 5
    Windows 8.1

    Invalid URL displaying malware window


    I am running Internet Explorer 11 (latest version) on Windows 8.1 and whenever I enter an invalid URL into IE by mistake I get the attached image instead of the normal "This page can't be displayed". I have defender loaded and have run a full scan as well as a full scan with the latest version of Malwarebytes. All other malware and viruses have been removed except for this one. Has anyone seen this before? How can I remove it? It only happens one computer and I have scanned numerous forums and tried many suggestion to no avail. An image of the offending page and images of the programs loaded are attached. Any help appreciated as it is driving me nuts.
    Attached Thumbnails Attached Thumbnails this page can't be displayed.PNG   programs1.PNG   programs2.PNG   programs3.PNG  

      My System SpecsSystem Spec

  2. #2


    It looks like a browser hi-jack. Windows defender sucks to be honest. Get a good paid anti-virus. The protection is better. Like Vipre for example. I know some computer repair shop owners and they either recommend Vipre Internet Security or Norton Internet Suite. Vipre has more options though and a high catch rate.
      My System SpecsSystem Spec

  3. #3



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Get Malwarebytes Anti Malware to clean-up.

    Also get Malwarebytes Anti Exploit to prevent future attacks.

    When you have downloaded and installed MBAM let it update(you can try running it then too), then boot to safe mode and run it.
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Go to your settings and add-ons and make sure nothing is suspicious.
      My System SpecsSystem Spec

  5. #5


    Joisey
    Posts : 315
    Windows 8.1 consumer 64 bit


    Check your DNS settings in your PCs and/or router. If that's been hijacked then you don't know where you'll wind up!
      My System SpecsSystem Spec

  6. #6


    If you're router has been hi-jacked then you may want to check all of your devices for malware! (Malware could jump onto your connections when receiving data from your router.)
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1


    Thanks everyone for your helpful suggestions. I have tried everything and the offending page is still there when I enter an invalid URL. I have tried Viper, Malwarebytes Anti-Malware, Windows Defender, full scan on all and in normal mode, administrator mode, and safe mode, none of them worked. I have checked the DNS settings and add-ons and everything is OK. If I can find out how this type of hi-jack works I might have a better understanding on what I can do to fix it. The next step is to replace my router (which I was planning to do as I have a newer spare). From the HTML code associated with the page it looks like it came from China. I'll keep you posted.
      My System SpecsSystem Spec

  8. #8


    It's called Vipre and you paid for it?

    Have you tried to delete the temp file? That may have something to do with it.

    Press the windows key and R and type in %TEMP% and press enter

    Delete every single file in the window that opens.
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro
      My System SpecsSystem Spec

  10. #10


    Check your IE's default SEARCH ENGINE, default homepage and add-ons. The "search" button looks like a bing copycat.

    You can also try scanning your computer with Trend Micro Internet Security or the latest version of Malwarebytes.
      My System SpecsSystem Spec

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Invalid URL displaying malware window
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