Windows 8 and 8.1 Forums


windows defender down and somebody may be in here

  1. #1

    windows defender down and somebody may be in here


    I just found out that my windows defender went down on 6/2/15 at 10:05pm due to long running scripts. any suggestions on how to get this thing up and running again.

    is it possible for somebody to control my PC from some place else?
    I was writing a letter yesterday when it started to delete itself with the curser moving backward. the only way to stop it was to turn off the DSL box on my PC desk. I have been pulled from websites I was on and back to my homepage. I had to clear all my PC so my desk top is showing, in order to get to this site and stay here. other wise, I could get here then back to my home page. and what is really weird, when I start writing something the first letter of the first word does not come up. I have to remember to go back and type it in. now I have run MacAfee scan and 3 other free online scans, and nothing.
    can anybody offer any ideas? I don't care how crazy they may sound.

    and as for the last thread,

    I've been trying to delete it. it's in the wrong place anyway. but I cannot find a way to do it. would
    someone tell me how, or just delete it for me.

      My System SpecsSystem Spec

  2. #2


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    Quote Originally Posted by commander View Post
    I just found out that my windows defender went down on 6/2/15 at 10:05pm due to long running scripts. any suggestions on how to get this thing up and running again.

    is it possible for somebody to control my PC from some place else?
    I was writing a letter yesterday when it started to delete itself with the curser moving backward. the only way to stop it was to turn off the DSL box on my PC desk. I have been pulled from websites I was on and back to my homepage. I had to clear all my PC so my desk top is showing, in order to get to this site and stay here. other wise, I could get here then back to my home page. and what is really weird, when I start writing something the first letter of the first word does not come up. I have to remember to go back and type it in. now I have run MacAfee scan and 3 other free online scans, and nothing.
    can anybody offer any ideas? I don't care how crazy they may sound.

    and as for the last thread,

    I've been trying to delete it. it's in the wrong place anyway. but I cannot find a way to do it. would
    someone tell me how, or just delete it for me.
    The first thing I would do is run Sfc /scannow at Cmd. Prompt with Adm. Privileges to check for file corruption.
    If any found run Dism /Online /Cleanup-Image /RestoreHealth same way then run Sfc /scannow again.
      My System SpecsSystem Spec

  3. #3


    Posts : 375
    Win 8.1 64bit


    I just found out that my windows defender went down on 6/2/15
    According to your specs you are running Norton ? If you are running Norton or another AV, Defender would not be active.

    With those symptoms, I would seriously consider a System Refresh.

    Refresh Windows 8
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Restore point? Same thing in Safe Mode with networking?
      My System SpecsSystem Spec

  5. #5


    where is cmd. prompt I've seen it before, just don't remember where
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by commander View Post
    where is cmd. prompt I've seen it before, just don't remember where
    Right clicking the start button or + X would be the easiest method,

    Elevated Command Prompt - Open in Windows 8

      My System SpecsSystem Spec

  7. #7


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    Go ahead and run the SFC & DISM commands and see what you get.

    The other replies are valid as well. I was careless and did not look at your specs at first reading but you need to get your AV situation straight as well. Defender will not run with Norton installed whether it is activated or not so if neither is active you are very vulnerable.

    Let's see what the scans show then address the AV situation.

    Do you have any Restore Points or any kind of backup from prior to your problems starting?
      My System SpecsSystem Spec

  8. #8


    If you are using a 3rd-party antivirus software, the Windows Defender will be turned off automatically once you complete the installation of the 3rd-party security software such as Trend Micro, McAfee or Norton.

    This is done to prevent conflict and other performance issues. So what you are experiencing is pretty normal, if you have another security software installed.
      My System SpecsSystem Spec

  9. #9


    ok, found the cmd. prompt and started sfc/scannow. found corrupt files but was unable to fix some of them. details of corrupt files in
    c:.log window\ logs\cbs\cbs.log for example:, c:\windows\logs\cbs\cbs.log

    the dism/online/cleanup-image/restorehealth did not work because it was unknown. error: 87 unknown. it then said refer to the help by running dism.eye/? I think this should help if I pit thr right photo in
    Attached Thumbnails Attached Thumbnails Screenshot (6).png  
    Last edited by commander; 26 Jun 2015 at 11:46. Reason: wrong photo.
      My System SpecsSystem Spec

  10. #10


    wrong photo but can't delete QUOTE=commander;510136]ok, found the cmd. prompt and started sfc/scannow. found corrupt files but was unable to fix some of them. details of corrupt files in
    c:.log window\ logs\cbs\cbs.log for example:, c:\windows\logs\cbs\cbs.log

    the dism/online/cleanup-image/restorehealth did not work because it was unknown. error: 87 unknown. it then said refer to the help by running dism.eye/? I think this should help if I pit thr right photo in[/QUOTE]
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
windows defender down and somebody may be in here
Related Threads
Is windows defender all i need in System Security
I was advised by Microsoft tech support, that he was concerned with a recent problem that I had, which I solved myself. that he was concerned that I was using defender as my only antivirus
Windows Defender in System Security
just bought a new PC a week ago with windows 8.1. As i understand windowd defender should scan daily during the maintenance time but windows defender has not scanned my computer in 3 days and the computer has not been shut down. Is there something i am missing here?
Windows Defender in System Security
Recently I ran out of Norton Internet Security, and I don't feel like paying for one anymore, and I've been using Windows Defender that was already on my laptop, is it any good? I've heard bad and good things about it, or should I just get a free one like Avast/Avira/AVG.
Solved Windows Defender in System Security
I can tell WD is a streamlined smaller version of MSE. Is this enough to be the sole AV? How can I pin its icon to the taskbar? (I miss the reassuring green icon of MSE next to power and wi-fi signal icons )
Solved windows defender in System Security
Is it my pc or is there no right click scan anymore? windows 8 64 bit
Solved windows defender in System Security
windows defender has been doing a full scan of my computer since 6:10 am this mourning, and it is still going. that caint be right can it,too take that long.
Windows Defender in System Security
Over the past few days I continually get a message in the Action Centre saying Windows Defender needs to scan my system. I let it scan and it finds nothing. All is fine until I switch off then when I restart the message is back. Anyone else experiencing this?
Eight Forums Android App Eight Forums IOS App Follow us on Facebook