Windows 8 and 8.1 Forums


Laptop is being taken over by someone or by a bot. How do

  1. #1


    San Diego
    Posts : 4
    windows 8

    Laptop is being taken over by someone or by a bot. How do


    My wife has a pretty new Lenovo Yoga II running windows 8. Either someone or a bot takes it over. It takes control of the mouse, highlights text moves around goes to different websites like wikipedia, you tube, Amazon and more. It has also been into the registry and in the mouse properties. I don't know what it's doing.

    It did it about a week ago and I ran malwarebytes, and superantispyware and Ccleanr in addition the the Kapersky anti virus running on it and it cleaned up a lot of stuff. It was OK for a while but now it just did it again. The laptop is unusable when this is going on.

    I am concerned about security especially since my wife does banking and pays all our bills online. My wife does a lot of prison ministry here in San Diego, she suspects it is the government because they stop at nothing to prosecute these guys and they are in for serious offenses. (Don't know just putting it out there)

    When the laptop is restarted it seems to be OK but I know it's not fixed.

    Could this be from superfish? We uninstalled superfish but maybe we didn't get rid of it.

    Do you think I should do a factory reset to get rid of it? Any help is appreciated. Thanks, Joe

    P.S. My wife took a video of it from her phone while it was doing this. Click on the link to view:
    https://www.dropbox.com/s/jzai9bwro1...71933.mp4?dl=0

      My System SpecsSystem Spec

  2. #2


    I would do a factory reset - I don't think it's your Government!
      My System SpecsSystem Spec

  3. #3


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Also be sure any remote access is turned off.

    Click image for larger version
      My System SpecsSystem Spec

  4. #4


    San Diego
    Posts : 4
    windows 8


    Thanks for the advice I think I will do a factory reset but when I do it will reinstall superfish also, what is the proper method to get rid of superfish
      My System SpecsSystem Spec

  5. #5


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit
      My System SpecsSystem Spec

  6. #6


    San Diego
    Posts : 4
    windows 8


    Thanks, when I do the reset I may change the antivirus that's running on it. We are currently running Kapersky that Best Buy gave us with a free year. I also have McAfee that I can put on it. Do you have any thoughts on which is better?
      My System SpecsSystem Spec

  7. #7


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Really don't want to start that whole debate again.
    There are numerous threads here loaded with opinions about AV. Many will even say Windows Defender and Malwarebytes is all you need. I'm personally using the free version of Comodo for quite some time and pleased with it.
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Quote Originally Posted by jmk909er View Post
    Thanks, when I do the reset I may change the antivirus that's running on it. We are currently running Kapersky that Best Buy gave us with a free year. I also have McAfee that I can put on it. Do you have any thoughts on which is better?
    What a lot of people already said: there is no 'best anti-virus', its about what feels comfortable for you.
      My System SpecsSystem Spec

  9. #9


    San Diego
    Posts : 4
    windows 8


    Thanks guy's, I did a factory reset and so far so good. Thanks for the help.
      My System SpecsSystem Spec

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