Windows 8 and 8.1 Forums


Action Center: Spyware & anti virus not turned on

  1. #1


    Posts : 4
    Windows 8.1

    Action Center: Spyware & anti virus not turned on


    I am running Windows 8.1. I have two messages that my spyware & anti virus are not turned on. When I click on the message I get error message 0x80073afc. I have tried to open Windows Defender and also get the same message. Nothing seems to work. Need help.

      My System SpecsSystem Spec

  2. #2


    Trnava
    Posts : 683
    Win 8.1.1 Pro x64


    Check you computer for possible malware infection.

    Emsisoft Free Emergency Kit

    Downloads HitmanPro

    Then use Option Two: sfc /scannow

    SFC /SCANNOW Command - Run in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    I have downloaded the Emsisoft & HitmanPro downloads but when I enter sfc /scannow in Run, a screen pops up quickly then disappears. Running the sfc /scannow is kind of scary for me. It seems to get into deep areas that I am not familiar with. Can you advise me how to Boot on 8.1. I am working through this slowly so I don't mess things up more. Thanks for your help so far.
      My System SpecsSystem Spec

  4. #4


    Trnava
    Posts : 683
    Win 8.1.1 Pro x64


    Run Command Prompt as admin, do not use Run.
    Attached Thumbnails Attached Thumbnails capture_03252015_092632.jpg  
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1

    Ran command prompt as admin


    I ran the command prompt as admin and corrupt files were found and the system was unable to fix some of them. I have attached the window with the information below in attachments. I hope you can open it as a word document, Again, this is my first time in EightForums and I am not very savvy at adding the screenshots that you need. Let me know if you cannot open the error message and I will type it out as it was on the screen. Thanks for your patience in working with me.
    Action Center: Spyware & anti virus not turned on Attached Files
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8.1


    I ran HItmanPro again and Windows Defender is now up and working. Thank you for taking the time to work through this problem with me.
      My System SpecsSystem Spec

Action Center: Spyware & anti virus not turned on
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