Windows 8 and 8.1 Forums


Norton Internet Security Online - Quick Scan Issue

  1. #1

    Norton Internet Security Online - Quick Scan Issue


    I have Norton Internet Security Online. It will not let me do a quick scan. Shall I contact my ISP for help or contact Norton forums? Or can anyone on here help me?

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Perform a cold boot then try.

    I took a fast glance on the Norton Forum and it is a common problem. Some have had results uninstalling it via the Removal Tool and reinstalling it.
      My System SpecsSystem Spec

  3. #3


    Okay...thanks, I will try that.
      My System SpecsSystem Spec

  4. #4


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    Quote Originally Posted by Jesse Williams View Post
    I have Norton Internet Security Online. It will not let me do a quick scan. Shall I contact my ISP for help or contact Norton forums? Or can anyone on here help me?
    Have you tried selecting HELP on the Norton Security window then select Get Support. I will run a quick check of the installation and can fix some problems if they aren't too serious.

    I just replaced Norton 360 with Norton Security on 2 Desktops and my Laptop 2 days ago and have not experienced that issue.

    Otherwise, I agree with the suggestion above to try uninstall and reinstall.
      My System SpecsSystem Spec

  5. #5


    Posts : 375
    Win 8.1 64bit


    Also, disable and then enable. Worked for me last year when I used Norton.
      My System SpecsSystem Spec

  6. #6


    Posts : 85
    Windows 10 64-bit/ Windows 8.1 64-bit


    Quote Originally Posted by Nuccii View Post
    Perform a cold boot then try.

    I took a fast glance on the Norton Forum and it is a common problem. Some have had results uninstalling it via the Removal Tool and reinstalling it.
    Restarts generally help with Norton- I couldn't do a scan once because it needs a proper restart every so often and Fast Startup interferes in that process.
      My System SpecsSystem Spec

Norton Internet Security Online - Quick Scan Issue
Related Threads
i recently uninstalled norton online backup on my laptop windows 8 using microsoft fix it because i cant uninstall it on control panel and remove it successfully and in startup in task manager but in services there's a norton online backup in there which i need to disabled but it should not be in...
Quick scan & Full scan in System Security
As a practice if a Quick scan detects something I fix it & then run a Full scan & a boot time scan. Avast just detected 1 infection. When the scan is complete I will fix it & do as I stated above. I really should run scans more often, as should everyone. 46771
Hi all comcast wants to give me norton internet security free of charge along with something called constant guard from them, my question is should i switch to norton internet security? i been using windows 8.1 with win defender and no issues but this offer strikes my eyes some.
have a new pre-loaded McAfee Lenovo PC ... can transfer my NIS at end of 'trial' or keep McAfee in place - any opinions about which plays 'nicer' with Win 8? thanks in advance - Edythe
Norton 360 / Norton Internet Security / Norton AntiVirus 21.0 Public Beta Norton 360 / Norton Internet Security / Norton AntiVirus 21.0 Public Beta - Norton Community
Need some help with Norton Internet Security and keeping it from deleting/clearing my cookies for websites like this or others when I have my log-in credentials saved. Basically every time I run a scan it clears my cookies making me have to re-log in to all my sites. Anyone who's using NIS know...
Windows 8 Norton Internet Security Beta
Eight Forums Android App Eight Forums IOS App Follow us on Facebook