Windows 8 and 8.1 Forums


windows 8.1 cheshire police virus plus constant reboot

  1. #1


    Posts : 2
    windows 8.1

    windows 8.1 cheshire police virus plus constant reboot


    hi guys / gals

    i have a big problem firstly i have been hit with the cheshire police ransom virus so i couldnt access my laptop i have tried to do a safe mode boot up with command prompt but the computer went straight into reboot , i manage to finally get in for a few minutes and run msconfig to change the boot up setup to safe mode after ive done that my computer is constant boot up the only thing i can access is the bios any ideas folks muchly appreciated thanks

      My System SpecsSystem Spec

  2. #2

    virus removal


    Hi Rosco,
    search net for this virus in the results goto the >>bleeping computers<< posting and follow the instructions in the tutorial.

    Roy
      My System SpecsSystem Spec

  3. #3


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    There are actually better tutorials out there that get to the point than the one on Bleepingcomputer.com. This is the best one. eSupport - Trend Micro Inc. After you go through the Trend micro process, finish checking the system by following the information at the following link. READ & RUN ME FIRST Malware Removal Guide (incl. spyware, virus, trojan, hijacker) - MajorGeeks Support Forums
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    windows 8.1


    thanks guys for the replys , Hawkman i really thought i had it but for some reason it wont boot from the usb ive changed it in boot up setting to boot from usb but no joy it is on a constant loop im not sure if its stuck in saf mode and the virus just keeps rebooting it very strange any other ideas ??? many thanks
      My System SpecsSystem Spec

  5. #5


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Pull the drive & place it in a caddy or get a USB to SATA adapter, to run the clean up process on that drive from another machine.
      My System SpecsSystem Spec

  6. #6


    This post won't help any but I remember back several years ago when a virus made my computer nonstop reboot itself. It was way back when I had windows xp as a OS I think.
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  7. #7


    I recently dealt with a 8.1 laptop infected with this and tried all the posted fixes I could find and watched plenty of videos on youtube.

    What worked for me in the end after 3 days of trying was changing the boot order in bios then using Kaspersky Rescue CD (downloaded and created on another pc) to run a full scan (make sure all boxes are ticked). At the point I was just about to give up it found and removed something which then allowed me in to the system normally and able to run further virus scans with both Avast and Malwarebytes which both found and removed different things. Finally got a clean system.
      My System SpecsSystem Spec

  8. #8


    I have some links which hopefully will help you. D/L the recommended tools on a clean computer, as d/l ing them on the infected one could compromise the integrity of the program.

    United Kingdom Police Ransomware Removal Guide

    3 Easy Ways to Remove any Police Ukash or MoneyPak virus

    In the future, you may wish to consider making a system image. In case disaster strikes, this can mean the difference between loosing your files/OS & restoring it. Ransomware is fairly rampant on the net today & it's best to have a good backup.

    System Image - Create in Windows 8
      My System SpecsSystem Spec

windows 8.1 cheshire police virus plus constant reboot
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