Windows 8 and 8.1 Forums


Malewarebytes and other av apps want run

  1. #1

    Malewarebytes and other av apps want run


    Action center tells me windows defender isn't runnning. I go to services and try to start defender and it won't take.

    Also trying to run trend micro housecall and it has been running for 27 minutes and is still showing... listing auto entries..it is stuck at 3%.

    Can't get Ad-Aware Anti virus to run even the first time.

      My System SpecsSystem Spec

  2. #2


    New York, USA
    Posts : 108
    Windows 8.1 64-bit (6.3, Build 9600)


    It seems like you might have a virus that is disabling the ability to use anti-malware programs. Try using malwarebytes Chameleon: https://www.malwarebytes.org/chameleon/
      My System SpecsSystem Spec

  3. #3


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    What anti virus program do you have installed? With 3rd party programs installed, Defender will not turn on.
      My System SpecsSystem Spec

  4. #4


    Posts : 375
    Win 8.1 64bit


    It seems like you might have a virus
    Agree with Karstenes. I had a similar problem with Ad-Aware. I did a System Refresh just to be safe.


    See if HitmanPro and Adw Cleaner will run.

    HitmanPro 3 - SurfRight

    https://toolslib.net/downloads/viewd.../1-adwcleaner/
      My System SpecsSystem Spec

  5. #5


    Will try ...thanks
      My System SpecsSystem Spec

  6. #6


    New York, USA
    Posts : 108
    Windows 8.1 64-bit (6.3, Build 9600)


    And if those don't work try malwarebytes chameleon
      My System SpecsSystem Spec

  7. #7


    Chamelon run a little then scanner stopped. SFC did not complete. 1-adw finished and hitman pro finished. Still can't run malewarebytes. Going to try in safe mode.
      My System SpecsSystem Spec

  8. #8


    New York, USA
    Posts : 108
    Windows 8.1 64-bit (6.3, Build 9600)


    hmm
      My System SpecsSystem Spec

  9. #9


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    When you ran the sfc /scannow command and it did not complete, was it because it froze or was there an error message?

    Download and run TDSSkiller Free in Safe Mode
    TDSSKiller Download

    If you are still having problems, a clean reinstall of Windows may be in order.
      My System SpecsSystem Spec

  10. #10


    Click image for larger version This is what I got from sfc.
      My System SpecsSystem Spec

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Malewarebytes and other av apps want run
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